Computer Network Support Specialists Career, Salary and Skills
Computer Network Support Specialists have a BLS-reported national median annual wage of $76,220 based on the 2025 OEWS dataset, with reported national employment of 146,190. Wage data is published for 341 locations.
Occupation description
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
O*NET code
15-1231.00
Job zone
4
Typical education
Bachelor's Degree
Experience
Over 4 years, up to and including 6 years
National salary and employment
Median annual
$76,220
Hourly median
$36.64
Employment
146,190
Data year
2025
National salary distribution
Top skills
| Skill | Importance | Level |
|---|---|---|
| Critical Thinking | 3.75 | 3.75 |
| Active Listening | 3.50 | 3.62 |
| Judgment and Decision Making | 3.38 | 3.38 |
| Reading Comprehension | 3.38 | 3.88 |
| Speaking | 3.25 | 3.50 |
| Complex Problem Solving | 3.25 | 3.25 |
| Monitoring | 3.25 | 3.62 |
| Active Learning | 3.25 | 3.38 |
| Troubleshooting | 3.12 | 3.12 |
| Systems Analysis | 3.12 | 3.38 |
Typical tasks
- Maintain logs of network activity.
- Document help desk requests and resolutions.
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
- Install and configure wireless networking equipment.
Technology
- Adobe Acrobat
- Anti-spyware software
- Antivirus software
- Apache Tomcat
- Apple macOS
- Application management software
- Arping
- Automated installation software
- B&W Port Scanner
- Bash
- Bentley Systems ProjectWise
- BitWizard B.V. mtr
- BlackBerry Enterprise Server
- BMC Software Control-M
Computer Network Support Specialists salary by location
Areas with the highest reported employment for this occupation.
- Computer Network Support Specialists Salary in CAMedian $79,190 · Employment 13,620
- Computer Network Support Specialists Salary in TXMedian $66,780 · Employment 9,930
- Computer Network Support Specialists Salary in FLMedian $75,740 · Employment 9,450
- Computer Network Support Specialists Salary in MDMedian $96,680 · Employment 8,200
- Computer Network Support Specialists Salary in OHMedian $70,080 · Employment 7,480
- Computer Network Support Specialists Salary in NYMedian $77,540 · Employment 7,170
- Computer Network Support Specialists Salary in ILMedian $68,530 · Employment 6,960
- Computer Network Support Specialists Salary in New York, NYMedian $86,930 · Employment 6,330
- Computer Network Support Specialists Salary in VAMedian $76,760 · Employment 5,650
- Computer Network Support Specialists Salary in Los Angeles, CAMedian $57,220 · Employment 5,390
- Computer Network Support Specialists Salary in Washington, DCMedian $92,400 · Employment 5,100
- Computer Network Support Specialists Salary in INMedian $73,100 · Employment 5,030
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Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.