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Bill and Account Collectors Salary in VA

In the 2025 U.S. Bureau of Labor Statistics, OEWS dataset, Bill and Account Collectors in VA have a median annual salary of $43,770, with 4,590 recorded jobs in this area. Recorded earnings range from $31,160 at the 10th percentile to $64,100 at the 90th percentile.

Source: U.S. Bureau of Labor Statistics, OEWS · Data year: 2025 · Last updated: 2026-09-22

Salary overview

Median annual salary

$43,770

Data year: 2025

Hourly median

$21.04

Employment

4,590

Source

U.S. Bureau of Labor Statistics, OEWS

Salary distribution

$31,160
10th
$35,900
25th
$43,770
Median
$54,610
75th
$64,100
90th

Local compared with national

VA

$43,770

Median annual · 2025

United States

$47,030

Median annual · 2025

The VA median is 6.9% below the national median in the available dataset (a difference of $3,260).

Top skills

  1. 1.Active ListeningImportance 3.9
  2. 2.SpeakingImportance 3.9
  3. 3.Social PerceptivenessImportance 3.4
  4. 4.PersuasionImportance 3.4
  5. 5.WritingImportance 3.3
  6. 6.Reading ComprehensionImportance 3.1
  7. 7.Critical ThinkingImportance 3.1
  8. 8.MonitoringImportance 3.0
  9. 9.NegotiationImportance 3.0
  10. 10.Service OrientationImportance 3.0
  11. 11.Time ManagementImportance 3.0
  12. 12.Active LearningImportance 2.9

Career information

Education and experience

Typical education
High School Diploma or the equivalent (such as a GED)
Experience
Over 6 months, up to and including 1 year
Job zone
2

Technology used

  • ADP Drive DMS for Accounting
  • ADS Advantage
  • Adtec Agency Manager
  • Austin Logistics CallSelect
  • Collection Data Systems CollectOne-Tiger
  • Columbia Ultimate Archive
  • Columbia Ultimate Remit
  • Columbia Ultimate RPCS
  • CU Connect processing software
  • Data-Tel Ceasar
  • Debt account management and collection software
  • Diagnostic and procedural coding software
  • Document management system software
  • Healthcare common procedure coding system HCPCS
  • HMS

Common tasks

  • Record information about financial status of customers and status of collection efforts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Answer customer questions regarding problems with their accounts.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Receive payments and post amounts paid to customer accounts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

Related careers

Occupations recorded as related in the dataset. A relationship does not imply a guaranteed transition.

Bill and Account Collectors salary in other locations

Other occupations in VA