CDCareer Decision

Hotel, Motel, and Resort Desk Clerks Salary in Rochester, NY

In the 2025 U.S. Bureau of Labor Statistics, OEWS dataset, Hotel, Motel, and Resort Desk Clerks in Rochester, NY have a median annual salary of $35,640, with 380 recorded jobs in this area. Recorded earnings range from $32,240 at the 10th percentile to $47,240 at the 90th percentile.

Source: U.S. Bureau of Labor Statistics, OEWS · Data year: 2025 · Last updated: 2026-09-22

Salary overview

Median annual salary

$35,640

Data year: 2025

Hourly median

$17.14

Employment

380

Source

U.S. Bureau of Labor Statistics, OEWS

Salary distribution

$32,240
10th
$34,750
25th
$35,640
Median
$37,860
75th
$47,240
90th

Local compared with national

Rochester, NY

$35,640

Median annual · 2025

United States

$35,070

Median annual · 2025

The Rochester, NY median is 1.6% above the national median in the available dataset (a difference of $570).

Top skills

  1. 1.SpeakingImportance 3.8
  2. 2.Social PerceptivenessImportance 3.8
  3. 3.Service OrientationImportance 3.6
  4. 4.Active ListeningImportance 3.4
  5. 5.CoordinationImportance 3.1
  6. 6.Reading ComprehensionImportance 3.0
  7. 7.MonitoringImportance 3.0
  8. 8.Complex Problem SolvingImportance 3.0
  9. 9.Judgment and Decision MakingImportance 3.0
  10. 10.Time ManagementImportance 3.0
  11. 11.Management of Personnel ResourcesImportance 3.0
  12. 12.WritingImportance 2.9

Career information

Education and experience

Typical education
High School Diploma or the equivalent (such as a GED)
Experience
None
Job zone
2

Technology used

  • ASI FrontDesk
  • Blink
  • Delphi Technology
  • Facebook
  • Incident tracking software
  • InnQuest roomMaster
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Publisher
  • Microsoft Word
  • Property management system PMS software
  • Ramesys Hospitality
  • Resort Data Processing

Common tasks

  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Issue room keys and escort instructions to bellhops.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Keep records of room availability and guests' accounts, manually or using computers.

Related careers

Occupations recorded as related in the dataset. A relationship does not imply a guaranteed transition.

Hotel, Motel, and Resort Desk Clerks salary in other locations

Other occupations in Rochester, NY