Public Safety Telecommunicators Salary in New York, NY

Common tasks

• Provide emergency medical instructions to callers.
• Question callers to determine their locations and the nature of their problems to determine type of response needed.
• Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
• Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
• Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
• Record details of calls, dispatches, and messages.
• Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
• Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
• Maintain access to, and security of, highly sensitive materials.
• Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.