First-Line Supervisors of Non-Retail Sales Workers Career, Salary and Skills

Occupation description

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

National salary and employment

Top skills

Typical tasks

• Provide staff with assistance in performing difficult or complicated duties.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Keep records pertaining to purchases, sales, and requisitions.
• Hire, train, and evaluate personnel.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Plan and prepare work schedules, and assign employees to specific duties.
• Monitor sales staff performance to ensure that goals are met.

Technology

• Budgeting software
• Cisco Webex
• Customer information databases
• Delphi Discovery
• Delphi Technology
• Electronic data interchange EDI software
• Financial accounting software
• Flow chart software
• Fuze cloud communications and collaboration software
• Graphics creation software
• Microsoft Access
• Microsoft Dynamics
• Microsoft Excel
• Microsoft Office software

First-Line Supervisors of Non-Retail Sales Workers salary by location

Areas with the highest reported employment for this occupation.

• First-Line Supervisors of Non-Retail Sales Workers Salary in TX
  Median $74,590 · Employment 20,690
• First-Line Supervisors of Non-Retail Sales Workers Salary in CA
  Median $81,140 · Employment 19,600
• First-Line Supervisors of Non-Retail Sales Workers Salary in New York, NY
  Median $116,980 · Employment 18,300
• First-Line Supervisors of Non-Retail Sales Workers Salary in NY
  Median $121,780 · Employment 16,870
• First-Line Supervisors of Non-Retail Sales Workers Salary in FL
  Median $81,650 · Employment 15,120
• First-Line Supervisors of Non-Retail Sales Workers Salary in NC
  Median $91,200 · Employment 11,080
• First-Line Supervisors of Non-Retail Sales Workers Salary in GA
  Median $82,400 · Employment 10,460
• First-Line Supervisors of Non-Retail Sales Workers Salary in NJ
  Median $99,030 · Employment 10,370
• First-Line Supervisors of Non-Retail Sales Workers Salary in VA
  Median $98,170 · Employment 9,020
• First-Line Supervisors of Non-Retail Sales Workers Salary in CO
  Median $110,450 · Employment 8,230
• First-Line Supervisors of Non-Retail Sales Workers Salary in Atlanta, GA
  Median $90,140 · Employment 6,880
• First-Line Supervisors of Non-Retail Sales Workers Salary in Los Angeles, CA
  Median $80,800 · Employment 6,860

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