Loan Interviewers and Clerks Career, Salary and Skills
Loan Interviewers and Clerks have a BLS-reported national median annual wage of $50,020 based on the 2025 OEWS dataset, with reported national employment of 164,790. Wage data is published for 394 locations.
Occupation description
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
O*NET code
43-4131.00
Job zone
3
Typical education
High School Diploma or the equivalent (such as a GED)
Experience
Over 2 years, up to and including 4 years
National salary and employment
Median annual
$50,020
Hourly median
$24.05
Employment
164,790
Data year
2025
National salary distribution
Top skills
| Skill | Importance | Level |
|---|---|---|
| Active Listening | 4.12 | 4.00 |
| Speaking | 4.00 | 4.00 |
| Reading Comprehension | 3.88 | 4.00 |
| Critical Thinking | 3.75 | 4.00 |
| Writing | 3.62 | 3.88 |
| Complex Problem Solving | 3.50 | 3.00 |
| Judgment and Decision Making | 3.38 | 3.75 |
| Social Perceptiveness | 3.38 | 3.12 |
| Active Learning | 3.38 | 3.50 |
| Time Management | 3.25 | 3.12 |
Typical tasks
- Answer questions and advise customers regarding loans and transactions.
- Submit loan applications with recommendation for underwriting approval.
- Verify and examine information and accuracy of loan application and closing documents.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Check value of customer collateral to be held as loan security.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
Technology
- Automated financial software
- Automated underwriting software
- Credit reporting software
- Encompass software
- Fannie Mae Desktop Underwriter
- Lending software systems
- Loan tracking software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Windows
Loan Interviewers and Clerks salary by location
Areas with the highest reported employment for this occupation.
- Loan Interviewers and Clerks Salary in TXMedian $49,980 · Employment 17,090
- Loan Interviewers and Clerks Salary in CAMedian $57,300 · Employment 14,680
- Loan Interviewers and Clerks Salary in FLMedian $50,510 · Employment 10,690
- Loan Interviewers and Clerks Salary in MIMedian $51,500 · Employment 7,930
- Loan Interviewers and Clerks Salary in ILMedian $50,000 · Employment 6,850
- Loan Interviewers and Clerks Salary in Dallas, TXMedian $51,470 · Employment 6,300
- Loan Interviewers and Clerks Salary in OHMedian $49,150 · Employment 5,800
- Loan Interviewers and Clerks Salary in Los Angeles, CAMedian $54,430 · Employment 5,410
- Loan Interviewers and Clerks Salary in MOMedian $47,170 · Employment 5,080
- Loan Interviewers and Clerks Salary in Detroit, MIMedian $51,500 · Employment 4,910
- Loan Interviewers and Clerks Salary in NCMedian $57,780 · Employment 4,800
- Loan Interviewers and Clerks Salary in NYMedian $58,120 · Employment 4,780
Related careers
- Financial ExaminersNational median $94,160
- Tax PreparersNational median $54,920
- Tax Examiners and Collectors, and Revenue AgentsNational median $62,370
- Insurance UnderwritersNational median $81,370
- Title Examiners, Abstractors, and SearchersNational median $58,650
- Billing and Posting ClerksNational median $48,500
- Financial ManagersNational median $166,570
- Eligibility Interviewers, Government ProgramsNational median $54,210
Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.