Maids and Housekeeping Cleaners — Tasks

Task statements

• Keep storage areas and carts well-stocked, clean, and tidy.
• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
• Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
• Dust and polish furniture and equipment.
• Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
• Sort, count, and mark clean linens and store them in linen closets.
• Sort clothing and other articles, load washing machines, and iron and fold dried items.
• Move and arrange furniture and turn mattresses.
• Replace light bulbs.
• Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
• Hang draperies and dust window blinds.
• Request repair services and wait for repair workers to arrive.
• Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
• Polish silver accessories and metalwork, such as fixtures and fittings.