Meter Readers, Utilities — Tasks

Task statements

• Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
• Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
• Walk or drive vehicles along established routes to take readings of meter dials.
• Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
• Install new or replace broken meters.
• Inspect meters for unauthorized connections, defects, and damage, such as broken seals.
• Perform preventative maintenance or minor repairs on meters.
• Answer customers' questions about services and charges, or direct them to customer service centers.
• Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
• Leave messages to arrange different times to read meters in cases in which meters are not accessible.
• Dig dirt away from meters to take readings.
• Report lost or broken keys.
• Connect and disconnect utility services at specific locations.
• Update client address and meter location information.
• Collect past-due bills.