Postal Service Mail Carriers — Tasks

Task statements

• Scan labels on letters or parcels to confirm receipt.
• Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
• Return to the post office with mail collected from homes, businesses, and public mailboxes.
• Sort mail for delivery, arranging it in delivery sequence.
• Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
• Meet schedules for the collection and return of mail.
• Sign for cash-on-delivery and registered mail before leaving the post office.
• Hold mail for customers who are away from delivery locations.
• Turn in money and receipts collected along mail routes.
• Leave notices telling patrons where to collect mail that could not be delivered.
• Maintain accurate records of deliveries.
• Bundle mail in preparation for delivery or transportation to relay boxes.
• Record address changes and redirect mail for those addresses.
• Return incorrectly addressed mail to senders.
• Answer customers' questions about postal services and regulations.
• Provide customers with change of address cards and other forms.
• Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
• Register, certify, and insure parcels and letters.
• Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
• Sell stamps and money orders.
• Complete forms that notify publishers of address changes.