Task statements

  • Inventory, pack, and remove items left behind by former residents.
  • Assign rooms to students.
  • Communicate with other staff to resolve problems with individual students.
  • Observe students to detect and report unusual behavior.
  • Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
  • Provide emergency first aid and summon medical assistance when necessary.
  • Make regular rounds to ensure that residents and areas are safe and secure.
  • Mediate interpersonal problems between residents.
  • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
  • Determine the need for facility maintenance and repair, and notify appropriate personnel.
  • Collaborate with counselors to develop counseling programs that address the needs of individual students.
  • Develop and coordinate educational programs for residents.
  • Develop program plans for individuals or assist in plan development.
  • Provide requested information on students' progress and the development of case plans.
  • Confer with medical personnel to better understand the backgrounds and needs of individual residents.
  • Administer, coordinate, or recommend disciplinary and corrective actions.
  • Answer telephones, and route calls or deliver messages.
  • Counsel students in the handling of issues such as family, financial, and educational problems.
  • Hold regular meetings with each assigned unit.
  • Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
  • Chaperone group-sponsored trips and social functions.
  • Order supplies for facilities.
  • Oversee departmental budget.
  • Supervise students' housekeeping work to ensure that it is done properly.
  • Process contract cancellations for students who are unable to follow residence hall policies and procedures.
  • Accompany and supervise students during meals.
  • Supervise the activities of housekeeping personnel.
  • Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
  • Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
  • Sort and distribute mail.

Career and skills data: O*NET 31.0 (onetcenter.org). Figures are published survey estimates, not real-time market data.