Shuttle Drivers and Chauffeurs — Tasks

Task statements

• Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
• Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
• Comply with traffic regulations to operate vehicles in a safe and courteous manner.
• Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
• Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
• Report any vehicle malfunctions or needed repairs.
• Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
• Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
• Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
• Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
• Notify dispatchers or company mechanics of vehicle problems.
• Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
• Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
• Pick up or meet passengers according to requests, appointments, or schedules.
• Arrange to pick up particular customers or groups on a regular schedule.
• Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
• Complete accident reports when necessary.
• Read maps and follow written and verbal geographic directions.
• Maintain knowledge of first-aid procedures.
• Regulate heating, lighting, and ventilation systems for passenger comfort.
• Record vehicle routes.
• Vacuum and clean interiors, and wash and polish exteriors of automobiles.
• Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
• Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
• Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
• Perform errands for customers or employers, such as delivering or picking up mail and packages.