Travel Agents — Tasks

Task statements

• Collect payment for transportation and accommodations from customer.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
• Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
• Record and maintain information on clients, vendors, and travel packages.
• Book transportation and hotel reservations, using computer or telephone.
• Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
• Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.