Compare careers
Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.
Career A (or your current career)
Customer Service Representatives
Career B (or your target career)
Correspondence Clerks
Opens your browser print dialog — choose “Save as PDF”.
Comparison table
| Metric | Customer Service Representatives | Correspondence Clerks |
|---|---|---|
| National median salary | $44,770 | $46,800 |
| Local median salary | Not published | Not published |
| National employment | 2,595,750 | 4,290 |
| Typical education | High School Diploma or the equivalent (such as a GED) | High School Diploma or the equivalent (such as a GED) |
| Job zone | 2 | 2 |
| Important skills | Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking | Writing, Reading Comprehension, Active Listening, Speaking, Critical Thinking |
| Related careers | Cashiers, Tellers, Management Analysts, Correspondence Clerks | Payroll and Timekeeping Clerks, Receptionists and Information Clerks, Interviewers, Except Eligibility and Loan, Eligibility Interviewers, Government Programs |
Career transition: skill overlap
Skill overlap
89%
8 of 9 target skills
Target-only skills
1
Current-only skills
4
Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.
Shared skills
- Writing+1.1 level
- Reading Comprehension+0.9 level
- Active Listening—
- Speaking—
- Critical Thinking+0.3 level
- Social Perceptiveness—
- Time Management—
- Service Orientation—
Only in Correspondence Clerks
- Judgment and Decision Making
Only in Customer Service Representatives
- Complex Problem Solving
- Negotiation
- Monitoring
- Persuasion