Compare careers
Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.
Career A (or your current career)
Customer Service Representatives
Career B (or your target career)
Eligibility Interviewers, Government Programs
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Comparison table
| Metric | Customer Service Representatives | Eligibility Interviewers, Government Programs |
|---|---|---|
| National median salary | $44,770 | $54,210 |
| Local median salary | Not published | Not published |
| National employment | 2,595,750 | 154,800 |
| Typical education | High School Diploma or the equivalent (such as a GED) | High School Diploma or the equivalent (such as a GED) |
| Job zone | 2 | 3 |
| Important skills | Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking | Speaking, Active Listening, Reading Comprehension, Social Perceptiveness, Writing |
| Related careers | Cashiers, Tellers, Management Analysts, Correspondence Clerks | Office Clerks, General, Tax Examiners and Collectors, and Revenue Agents, Legal Secretaries and Administrative Assistants, Educational, Guidance, and Career Counselors and Advisors |
Career transition: skill overlap
Skill overlap
79%
11 of 14 target skills
Target-only skills
3
Current-only skills
1
Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.
Shared skills
- Speaking+0.5 level
- Active Listening+0.1 level
- Reading Comprehension+0.9 level
- Writing+0.9 level
- Social Perceptiveness+0.9 level
- Service Orientation—
- Critical Thinking+0.1 level
- Complex Problem Solving—
- Monitoring+0.1 level
- Negotiation—
- Time Management—
Only in Eligibility Interviewers, Government Programs
- Judgment and Decision Making
- Active Learning
- Coordination
Only in Customer Service Representatives
- Persuasion