Compare careers

Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.

Career A (or your current career)

Customer Service Representatives

Career B (or your target career)

Insurance Sales Agents

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Comparison table

MetricCustomer Service RepresentativesInsurance Sales Agents
National median salary$44,770$62,280
Local median salaryNot publishedNot published
National employment2,595,750479,100
Typical educationHigh School Diploma or the equivalent (such as a GED)Bachelor's Degree
Job zone24
Important skillsActive Listening, Service Orientation, Speaking, Reading Comprehension, Critical ThinkingReading Comprehension, Speaking, Active Listening, Critical Thinking, Persuasion
Related careersCashiers, Tellers, Management Analysts, Correspondence ClerksCredit Analysts, Financial Managers, Financial Risk Specialists, Management Analysts

Career transition: skill overlap

Skill overlap

71%

10 of 14 target skills

Target-only skills

4

Current-only skills

2

Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.

Shared skills

  • Reading Comprehension+0.9 level
  • Speaking+0.3 level
  • Active Listening
  • Critical Thinking+0.4 level
  • Persuasion+0.9 level
  • Writing+0.6 level
  • Time Management
  • Service Orientation
  • Negotiation+0.4 level
  • Social Perceptiveness

Only in Insurance Sales Agents

  • Judgment and Decision Making
  • Mathematics
  • Active Learning
  • Coordination

Only in Customer Service Representatives

  • Complex Problem Solving
  • Monitoring