Compare careers

Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.

Career A (or your current career)

Eligibility Interviewers, Government Programs

Career B (or your target career)

Customer Service Representatives

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Comparison table

MetricEligibility Interviewers, Government ProgramsCustomer Service Representatives
National median salary$54,210$44,770
Local median salaryNot publishedNot published
National employment154,8002,595,750
Typical educationHigh School Diploma or the equivalent (such as a GED)High School Diploma or the equivalent (such as a GED)
Job zone32
Important skillsSpeaking, Active Listening, Reading Comprehension, Social Perceptiveness, WritingActive Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking
Related careersOffice Clerks, General, Tax Examiners and Collectors, and Revenue Agents, Legal Secretaries and Administrative Assistants, Educational, Guidance, and Career Counselors and AdvisorsCashiers, Tellers, Management Analysts, Correspondence Clerks

Career transition: skill overlap

Skill overlap

92%

11 of 12 target skills

Target-only skills

1

Current-only skills

3

Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.

Shared skills

  • Service Orientation
  • Active Listening
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Complex Problem Solving
  • Time Management
  • Writing
  • Negotiation+0.1 level
  • Monitoring
  • Social Perceptiveness

Only in Customer Service Representatives

  • Persuasion

Only in Eligibility Interviewers, Government Programs

  • Judgment and Decision Making
  • Active Learning
  • Coordination