Compare careers
Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.
Career A (or your current career)
Office Clerks, General
Career B (or your target career)
Customer Service Representatives
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Comparison table
| Metric | Office Clerks, General | Customer Service Representatives |
|---|---|---|
| National median salary | $45,010 | $44,770 |
| Local median salary | Not published | Not published |
| National employment | 2,464,940 | 2,595,750 |
| Typical education | High School Diploma or the equivalent (such as a GED) | High School Diploma or the equivalent (such as a GED) |
| Job zone | 2 | 2 |
| Important skills | Reading Comprehension, Active Listening, Speaking, Writing, Coordination | Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking |
| Related careers | Word Processors and Typists, Human Resources Assistants, Except Payroll and Timekeeping, Interviewers, Except Eligibility and Loan, Brokerage Clerks | Cashiers, Tellers, Management Analysts, Correspondence Clerks |
Career transition: skill overlap
Skill overlap
67%
8 of 12 target skills
Target-only skills
4
Current-only skills
1
Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.
Shared skills
- Service Orientation+0.7 level
- Active Listening+0.5 level
- Speaking+0.8 level
- Reading Comprehension—
- Critical Thinking+0.5 level
- Time Management+0.3 level
- Writing—
- Social Perceptiveness—
Only in Customer Service Representatives
- Complex Problem Solving
- Negotiation
- Monitoring
- Persuasion
Only in Office Clerks, General
- Coordination