Compare careers

Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.

Career A (or your current career)

Postal Service Mail Carriers

Career B (or your target career)

Customer Service Representatives

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Comparison table

MetricPostal Service Mail CarriersCustomer Service Representatives
National median salary$60,550$44,770
Local median salaryNot publishedNot published
National employment328,8202,595,750
Typical educationHigh School Diploma or the equivalent (such as a GED)High School Diploma or the equivalent (such as a GED)
Job zone22
Important skillsSpeaking, Critical Thinking, Social Perceptiveness, Active Listening, Time ManagementActive Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking
Related careersSwitchboard Operators, Including Answering Service, Office Clerks, General, Transportation, Storage, and Distribution Managers, Order ClerksCashiers, Tellers, Management Analysts, Correspondence Clerks

Career transition: skill overlap

Skill overlap

33%

4 of 12 target skills

Target-only skills

8

Current-only skills

0

Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.

Shared skills

  • Active Listening+1.0 level
  • Speaking+1.0 level
  • Critical Thinking+0.8 level
  • Social Perceptiveness+0.3 level

Only in Customer Service Representatives

  • Service Orientation
  • Reading Comprehension
  • Complex Problem Solving
  • Time Management
  • Writing
  • Negotiation
  • Monitoring
  • Persuasion

Only in Postal Service Mail Carriers

  • None