CDCareer Decision

Claims Adjusters, Examiners, and Investigators Salary in Charleston, WV

In the 2025 U.S. Bureau of Labor Statistics, OEWS dataset, Claims Adjusters, Examiners, and Investigators in Charleston, WV have a median annual salary of $65,000, with 330 recorded jobs in this area. Recorded earnings range from $42,550 at the 10th percentile to $104,370 at the 90th percentile.

Source: U.S. Bureau of Labor Statistics, OEWS · Data year: 2025 · Last updated: 2026-09-22

Salary overview

Median annual salary

$65,000

Data year: 2025

Hourly median

$31.25

Employment

330

Source

U.S. Bureau of Labor Statistics, OEWS

Salary distribution

$42,550
10th
$54,140
25th
$65,000
Median
$80,590
75th
$104,370
90th

Local compared with national

Charleston, WV

$65,000

Median annual · 2025

United States

$78,000

Median annual · 2025

The Charleston, WV median is 16.7% below the national median in the available dataset (a difference of $13,000).

Top skills

  1. 1.Reading ComprehensionImportance 4.1
  2. 2.Active ListeningImportance 4.0
  3. 3.Critical ThinkingImportance 4.0
  4. 4.SpeakingImportance 3.9
  5. 5.Judgment and Decision MakingImportance 3.8
  6. 6.WritingImportance 3.6
  7. 7.Complex Problem SolvingImportance 3.5
  8. 8.MonitoringImportance 3.4
  9. 9.Social PerceptivenessImportance 3.4
  10. 10.Active LearningImportance 3.3
  11. 11.CoordinationImportance 3.3
  12. 12.NegotiationImportance 3.1

Career information

Education and experience

Typical education
Bachelor's Degree
Experience
Over 2 years, up to and including 4 years
Job zone
4

Technology used

  • 4n6xprt Systems StiffCalcs
  • ADP software
  • Agency Management Systems AMS 360
  • Apple Safari
  • ARSoftware WinSMAC
  • AutoClaims Direct DirectLink
  • Automatic Data Processing Autosource
  • Automatic Data Processing Claims Manager & Dispatch
  • Automatic Data Processing Estimating
  • Axonwave Fraud and Abuse Management System
  • BCCORP Burkitt W5
  • BCCORP W5 for Adjusters
  • Bill review software
  • Bramerhill ClaimsTech
  • Bridium Claims 3

Common tasks

  • Communicate with reinsurance brokers to obtain information necessary for processing claims.
  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Pay and process claims within designated authority level.
  • Prepare reports to be submitted to company's data processing department.
  • Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.

Related careers

Occupations recorded as related in the dataset. A relationship does not imply a guaranteed transition.

Claims Adjusters, Examiners, and Investigators salary in other locations

Other occupations in Charleston, WV