Credit Counselors Salary in Scranton, PA

Common tasks

• Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
• Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
• Calculate clients' available monthly income to meet debt obligations.
• Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
• Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
• Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
• Interview clients by telephone or in person to gather financial information.
• Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
• Estimate time for debt repayment, given amount of debt, interest rates, and available funds.
• Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.