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Dispatchers, Except Police, Fire, and Ambulance Salary in Rochester, NY

In the 2025 U.S. Bureau of Labor Statistics, OEWS dataset, Dispatchers, Except Police, Fire, and Ambulance in Rochester, NY have a median annual salary of $48,150, with 840 recorded jobs in this area. Recorded earnings range from $36,400 at the 10th percentile to $62,850 at the 90th percentile.

Source: U.S. Bureau of Labor Statistics, OEWS · Data year: 2025 · Last updated: 2026-09-22

Salary overview

Median annual salary

$48,150

Data year: 2025

Hourly median

$23.15

Employment

840

Source

U.S. Bureau of Labor Statistics, OEWS

Salary distribution

$36,400
10th
$42,590
25th
$48,150
Median
$62,490
75th
$62,850
90th

Local compared with national

Rochester, NY

$48,150

Median annual · 2025

United States

$50,340

Median annual · 2025

The Rochester, NY median is 4.4% below the national median in the available dataset (a difference of $2,190).

Top skills

  1. 1.Active ListeningImportance 4.0
  2. 2.SpeakingImportance 4.0
  3. 3.MonitoringImportance 3.9
  4. 4.CoordinationImportance 3.9
  5. 5.Reading ComprehensionImportance 3.8
  6. 6.Time ManagementImportance 3.8
  7. 7.WritingImportance 3.1
  8. 8.Critical ThinkingImportance 3.1
  9. 9.Social PerceptivenessImportance 3.1
  10. 10.Service OrientationImportance 3.1
  11. 11.Complex Problem SolvingImportance 3.1
  12. 12.Judgment and Decision MakingImportance 3.1

Career information

Education and experience

Typical education
High School Diploma or the equivalent (such as a GED)
Experience
Over 1 year, up to and including 2 years
Job zone
2

Technology used

  • Air-Trak Cloudberry
  • Bornemann Associates Flight Plan
  • Command Alkon COMMANDconcrete
  • Computer aided dispatch software
  • Computer aided dispatching auto routing software
  • Database software
  • Digital Gateway e-automate
  • Dr. Dispatch
  • Email software
  • ESRI ArcIMS
  • Geomechanical design analysis GDA software
  • Global positioning system GPS software
  • Kronos Workforce Timekeeper
  • Locomotive distribution software
  • Microsoft Access

Common tasks

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Receive or prepare work orders.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Arrange for necessary repairs to restore service and schedules.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
  • Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

Related careers

Occupations recorded as related in the dataset. A relationship does not imply a guaranteed transition.

Dispatchers, Except Police, Fire, and Ambulance salary in other locations

Other occupations in Rochester, NY