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Insurance Claims and Policy Processing Clerks Salary in Grand Rapids, MI

In the 2025 U.S. Bureau of Labor Statistics, OEWS dataset, Insurance Claims and Policy Processing Clerks in Grand Rapids, MI have a median annual salary of $47,630, with 580 recorded jobs in this area. Recorded earnings range from $37,380 at the 10th percentile to $60,060 at the 90th percentile.

Source: U.S. Bureau of Labor Statistics, OEWS · Data year: 2025 · Last updated: 2026-09-22

Salary overview

Median annual salary

$47,630

Data year: 2025

Hourly median

$22.90

Employment

580

Source

U.S. Bureau of Labor Statistics, OEWS

Salary distribution

$37,380
10th
$41,090
25th
$47,630
Median
$50,270
75th
$60,060
90th

Local compared with national

Grand Rapids, MI

$47,630

Median annual · 2025

United States

$49,230

Median annual · 2025

The Grand Rapids, MI median is 3.3% below the national median in the available dataset (a difference of $1,600).

Top skills

  1. 1.Reading ComprehensionImportance 3.5
  2. 2.Time ManagementImportance 3.5
  3. 3.SpeakingImportance 3.4
  4. 4.Active ListeningImportance 3.3
  5. 5.Critical ThinkingImportance 3.3
  6. 6.WritingImportance 3.1
  7. 7.Social PerceptivenessImportance 3.1
  8. 8.CoordinationImportance 3.1
  9. 9.Service OrientationImportance 3.1
  10. 10.MonitoringImportance 3.0
  11. 11.Complex Problem SolvingImportance 3.0
  12. 12.Judgment and Decision MakingImportance 3.0

Career information

Education and experience

Typical education
High School Diploma or the equivalent (such as a GED)
Experience
Over 1 year, up to and including 2 years
Job zone
2

Technology used

  • Account management software
  • Alpha Software Alpha Five
  • Automated information system software
  • Billing software
  • Claim processing system software
  • Database software
  • GroupMe
  • Healthcare common procedure coding system HCPCS
  • IBM Check Processing Control System CPSC
  • IBM Lotus Notes
  • Insurance rating software
  • InSystems Calligo Enterprise
  • Medical condition coding software
  • Medical procedure coding software
  • MicroFocus GroupWise

Common tasks

  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.
  • Review insurance policy to determine coverage.
  • Process and record new insurance policies and claims.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Correspond with insured or agent to obtain information or to inform them of account status or changes.

Related careers

Occupations recorded as related in the dataset. A relationship does not imply a guaranteed transition.

Insurance Claims and Policy Processing Clerks salary in other locations

Other occupations in Grand Rapids, MI