Concierges Career, Salary and Skills
Concierges have a BLS-reported national median annual wage of $38,950 based on the 2025 OEWS dataset, with reported national employment of 49,240. Wage data is published for 178 locations.
Occupation description
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
O*NET code
39-6012.00
Job zone
2
Typical education
High School Diploma or the equivalent (such as a GED)
Experience
Over 6 months, up to and including 1 year
National salary and employment
Median annual
$38,950
Hourly median
$18.73
Employment
49,240
Data year
2025
National salary distribution
Top skills
| Skill | Importance | Level |
|---|---|---|
| Social Perceptiveness | 4.00 | 3.00 |
| Speaking | 4.00 | 3.38 |
| Service Orientation | 4.00 | 4.00 |
| Active Listening | 4.00 | 3.88 |
| Coordination | 3.50 | 3.00 |
| Critical Thinking | 3.00 | 3.50 |
| Reading Comprehension | 3.00 | 3.00 |
| Monitoring | 3.00 | 2.75 |
| Persuasion | 3.00 | 3.00 |
| Judgment and Decision Making | 3.00 | 3.00 |
Typical tasks
- Make travel arrangements for sightseeing or other tours.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide directions to guests.
- Order flowers for guests.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
- Pick up and deliver items or run errands for guests.
Technology
- Billing software
- Budgeting software
- Delphi Technology
- Mapping software
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Publisher
- Microsoft Word
- Web browser software
- Work scheduling software
- Yardi software
Concierges salary by location
Areas with the highest reported employment for this occupation.
- Concierges Salary in New York, NYMedian $51,190 · Employment 7,630
- Concierges Salary in NYMedian $57,570 · Employment 6,040
- Concierges Salary in FLMedian $35,660 · Employment 5,380
- Concierges Salary in CAMedian $43,560 · Employment 5,150
- Concierges Salary in Washington, DCMedian $38,810 · Employment 4,650
- Concierges Salary in DCMedian $38,230 · Employment 3,000
- Concierges Salary in NJMedian $37,740 · Employment 2,650
- Concierges Salary in TXMedian $36,070 · Employment 2,600
- Concierges Salary in Los Angeles, CAMedian $43,560 · Employment 2,460
- Concierges Salary in VAMedian $38,050 · Employment 2,170
- Concierges Salary in PAMedian $39,560 · Employment 2,160
- Concierges Salary in Miami, FLMedian $35,870 · Employment 2,140
Related careers
- Flight AttendantsNational median $63,580
- Customer Service RepresentativesNational median $44,770
- Food Servers, NonrestaurantNational median $35,360
- Maids and Housekeeping CleanersNational median $35,510
- Meeting, Convention, and Event PlannersNational median $61,160
- Waiters and WaitressesNational median $35,230
- Travel GuidesNational median not published
- Dining Room and Cafeteria Attendants and Bartender HelpersNational median $33,980
Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.