Careers / Concierges

Concierges — Career Decision Dashboard

United States

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Median annual wage

$38,950

United States, 2025

Employment

49,240

United States, 2025

Typical education

High School Diploma or the equivalent (such as a GED)

Job Zone 2

Skills identified

35

10 related careers

Career overview

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

O*NET code
39-6012.00
Job zone
2
Experience required
Over 6 months, up to and including 1 year

Typical tasks

  • Pick up and deliver items or run errands for guests.
  • Make travel arrangements for sightseeing or other tours.
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide directions to guests.
  • Order flowers for guests.
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.
  • Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.

Choose a location

Salary analysis — United States

$31,620
10th
$35,660
25th
$38,950
Median
$47,350
75th
$57,570
90th

10th percentile

$31,620

25th percentile

$35,660

75th percentile

$47,350

90th percentile

$57,570

Most important skills

  • Service Orientation4.0
  • Active Listening4.0
  • Social Perceptiveness4.0
  • Speaking4.0
  • Coordination3.5
  • Reading Comprehension3.0
  • Critical Thinking3.0
  • Judgment and Decision Making3.0
  • Monitoring3.0
  • Time Management3.0
  • Persuasion3.0
  • Active Learning2.9

What skills do you need?

Select the skills you already have

Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.

Skill coverage

0%

0 of 11 identified skills

Matched

0

Missing

11

Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.

Skills to develop

SkillImportanceRequired levelYour levelGap
Service Orientation4.04.0Not selected4.0
Active Listening4.03.9Not selected3.9
Speaking4.03.4Not selected3.4
Social Perceptiveness4.03.0Not selected3.0
Coordination3.53.0Not selected3.0
Critical Thinking3.03.5Not selected3.5
Reading Comprehension3.03.0Not selected3.0
Judgment and Decision Making3.03.0Not selected3.0
Persuasion3.03.0Not selected3.0
Time Management3.02.9Not selected2.9
Monitoring3.02.8Not selected2.8

Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.

Related careers

How salary varies by location

LocationMedianEmploymentYear
Kahului, HI$63,4302002025
HI$60,0905102025
NY$57,5706,0402025
Urban Honolulu, HI$56,2002202025
Napa, CA$55,420902025
RI$54,8502025
WY$52,060502025
New York, NY$51,1907,6302025
Reading, PA$50,130502025
Providence, RI$49,1301302025
Bend, OR$47,940302025
Seattle, WA$47,8301,0402025
WA$47,3301,3202025
Bridgeport, CT$47,3201402025
CO$46,7205802025
Denver, CO$46,7102502025
San Francisco, CA$46,1206202025
VT$45,610902025
ME$45,3301102025
Portland, ME$45,330702025
All locations with published data

Career transition paths

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Career and skills data: O*NET 31.0.

Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).

Figures are periodic published survey snapshots, not real-time market rates.