First-Line Supervisors of Personal Service Workers Career, Salary and Skills

Occupation description

Supervise and coordinate activities of personal service workers.

National salary and employment

Top skills

Typical tasks

• Train workers in proper operational procedures and functions and explain company policies.
• Meet with managers or other supervisors to stay informed of changes affecting operations.
• Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
• Recruit and hire staff members.
• Resolve customer complaints regarding worker performance or services rendered.
• Take disciplinary action to address performance problems.
• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
• Apply customer feedback to service improvement efforts.

Technology

• Inventory management systems
• Microsoft Excel
• Microsoft Office software
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word
• Timekeeping software
• Web browser software
• Work scheduling software

First-Line Supervisors of Personal Service Workers salary by location

Areas with the highest reported employment for this occupation.

• First-Line Supervisors of Personal Service Workers Salary in TX
  Median $45,560 · Employment 11,470
• First-Line Supervisors of Personal Service Workers Salary in CA
  Median $56,110 · Employment 9,390
• First-Line Supervisors of Personal Service Workers Salary in PA
  Median $47,990 · Employment 8,980
• First-Line Supervisors of Personal Service Workers Salary in New York, NY
  Median $58,720 · Employment 8,970
• First-Line Supervisors of Personal Service Workers Salary in NY
  Median $58,900 · Employment 8,580
• First-Line Supervisors of Personal Service Workers Salary in FL
  Median $47,330 · Employment 6,250
• First-Line Supervisors of Personal Service Workers Salary in WI
  Median $46,350 · Employment 4,740
• First-Line Supervisors of Personal Service Workers Salary in NJ
  Median $54,330 · Employment 4,640
• First-Line Supervisors of Personal Service Workers Salary in MD
  Median $51,510 · Employment 4,010
• First-Line Supervisors of Personal Service Workers Salary in Philadelphia, PA
  Median $51,560 · Employment 3,730
• First-Line Supervisors of Personal Service Workers Salary in NC
  Median $45,400 · Employment 3,510
• First-Line Supervisors of Personal Service Workers Salary in Houston, TX
  Median $46,350 · Employment 3,330

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