Careers / First-Line Supervisors of Personal Service Workers
First-Line Supervisors of Personal Service Workers — Career Decision Dashboard
United States
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Report generated from official BLS OEWS and O*NET data — United States.
Median annual wage
$48,590
United States, 2025
Employment
114,110
United States, 2025
Typical education
Associate's Degree or other 2-year degree
Job Zone 3
Skills identified
35
10 related careers
Career overview
Supervise and coordinate activities of personal service workers.
- O*NET code
- 39-1022.00
- Job zone
- 3
- Experience required
- Over 2 years, up to and including 4 years
Typical tasks
- Apply customer feedback to service improvement efforts.
- Train workers in proper operational procedures and functions and explain company policies.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Recruit and hire staff members.
- Resolve customer complaints regarding worker performance or services rendered.
- Take disciplinary action to address performance problems.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
Choose a location
Salary analysis — United States
10th percentile
$34,010
25th percentile
$39,050
75th percentile
$61,100
90th percentile
$75,330
Most important skills
- Active Listening3.9
- Critical Thinking3.9
- Social Perceptiveness3.8
- Time Management3.8
- Coordination3.8
- Speaking3.8
- Management of Personnel Resources3.8
- Reading Comprehension3.6
- Service Orientation3.6
- Persuasion3.5
- Instructing3.3
- Writing3.3
What skills do you need?
Select the skills you already have
Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.
Skill coverage
0%
0 of 20 identified skills
Matched
0
Missing
20
Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.
Skills to develop
| Skill | Importance | Required level | Your level | Gap |
|---|---|---|---|---|
| Active Listening | 3.9 | 3.9 | Not selected | 3.9 |
| Critical Thinking | 3.9 | 3.9 | Not selected | 3.9 |
| Social Perceptiveness | 3.8 | 3.9 | Not selected | 3.9 |
| Management of Personnel Resources | 3.8 | 3.9 | Not selected | 3.9 |
| Time Management | 3.8 | 3.8 | Not selected | 3.8 |
| Speaking | 3.8 | 3.8 | Not selected | 3.8 |
| Coordination | 3.8 | 3.6 | Not selected | 3.6 |
| Reading Comprehension | 3.6 | 3.8 | Not selected | 3.8 |
| Monitoring | 3.3 | 3.6 | Not selected | 3.6 |
| Service Orientation | 3.6 | 3.0 | Not selected | 3.0 |
| Persuasion | 3.5 | 3.0 | Not selected | 3.0 |
| Writing | 3.3 | 3.1 | Not selected | 3.1 |
| Instructing | 3.3 | 3.0 | Not selected | 3.0 |
| Judgment and Decision Making | 3.3 | 3.0 | Not selected | 3.0 |
| Learning Strategies | 3.1 | 3.1 | Not selected | 3.1 |
| Active Learning | 3.1 | 3.0 | Not selected | 3.0 |
| Complex Problem Solving | 3.1 | 3.0 | Not selected | 3.0 |
| Negotiation | 3.0 | 3.0 | Not selected | 3.0 |
| Systems Analysis | 3.0 | 2.9 | Not selected | 2.9 |
| Systems Evaluation | 3.0 | 2.9 | Not selected | 2.9 |
Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.
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Compare with First-Line Supervisors of Personal Service WorkersHow salary varies by location
| Location | Median | Employment | Year |
|---|---|---|---|
| Athens, GA | $71,840 | 80 | 2025 |
| San Jose, CA | $64,490 | 420 | 2025 |
| Atlantic City, NJ | $63,900 | 230 | 2025 |
| Seattle, WA | $63,560 | 950 | 2025 |
| Bellingham, WA | $61,990 | 50 | 2025 |
| Vineland, NJ | $61,860 | 120 | 2025 |
| Ithaca, NY | $61,140 | 60 | 2025 |
| Napa, CA | $61,000 | 50 | 2025 |
| RI | $60,680 | 460 | 2025 |
| San Francisco, CA | $60,510 | 1,210 | 2025 |
| Grants Pass, OR | $60,310 | 40 | 2025 |
| Santa Cruz, CA | $60,080 | 50 | 2025 |
| Visalia, CA | $60,040 | 80 | 2025 |
| WA | $59,980 | 1,440 | 2025 |
| Spokane, WA | $59,790 | 90 | 2025 |
| Kahului, HI | $59,680 | 80 | 2025 |
| Santa Rosa, CA | $59,610 | 170 | 2025 |
| Portland, OR | $59,350 | 1,240 | 2025 |
| Fairbanks, AK | $59,240 | 30 | 2025 |
| Bremerton, WA | $59,130 | 30 | 2025 |
Career transition paths
Compare the skills of a career you hold today with First-Line Supervisors of Personal Service Workers to see shared skills, target-only skills and skill overlap.
Build a transition comparisonCareer and skills data: O*NET 31.0.
Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).
Figures are periodic published survey snapshots, not real-time market rates.