First-Line Supervisors of Retail Sales Workers Career, Salary and Skills

Occupation description

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

National salary and employment

Top skills

Typical tasks

• Plan budgets and authorize payments and merchandise returns.
• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult and complicated sales.
• Assign employees to specific duties.
• Establish credit policies and operating procedures.

Technology

• Adobe Acrobat
• Adobe Illustrator
• Adobe InDesign
• Adobe Photoshop
• American Precision Instruments Regit
• Apple Final Cut Pro
• Apple Safari
• ASI Point of Sale
• Attitude POS itive AccuPOS Retail
• Autodesk Revit
• Bibase 4POS Retail
• CAP Automation SellWise
• Comcash ERP
• CompuTant CounterPoint

First-Line Supervisors of Retail Sales Workers salary by location

Areas with the highest reported employment for this occupation.

• First-Line Supervisors of Retail Sales Workers Salary in CA
  Median $54,870 · Employment 109,180
• First-Line Supervisors of Retail Sales Workers Salary in TX
  Median $46,280 · Employment 103,410
• First-Line Supervisors of Retail Sales Workers Salary in FL
  Median $48,410 · Employment 80,470
• First-Line Supervisors of Retail Sales Workers Salary in New York, NY
  Median $58,930 · Employment 52,270
• First-Line Supervisors of Retail Sales Workers Salary in NY
  Median $58,300 · Employment 50,830
• First-Line Supervisors of Retail Sales Workers Salary in PA
  Median $46,690 · Employment 40,970
• First-Line Supervisors of Retail Sales Workers Salary in NC
  Median $47,760 · Employment 39,890
• First-Line Supervisors of Retail Sales Workers Salary in OH
  Median $45,680 · Employment 39,110
• First-Line Supervisors of Retail Sales Workers Salary in IL
  Median $47,990 · Employment 36,940
• First-Line Supervisors of Retail Sales Workers Salary in GA
  Median $46,150 · Employment 36,900
• First-Line Supervisors of Retail Sales Workers Salary in Los Angeles, CA
  Median $51,390 · Employment 36,580
• First-Line Supervisors of Retail Sales Workers Salary in VA
  Median $47,990 · Employment 32,250

Related careers

• Administrative Services Managers
  National median $114,130
• First-Line Supervisors of Passenger Attendants
  National median not published
• Cashiers
  National median $32,880
• Stockers and Order Fillers
  National median $37,330
• First-Line Supervisors of Production and Operating Workers
  National median $74,450
• Counter and Rental Clerks
  National median $41,300
• Retail Salespersons
  National median $35,410
• Customer Service Representatives
  National median $44,770