Counter and Rental Clerks Career, Salary and Skills
Counter and Rental Clerks have a BLS-reported national median annual wage of $41,300 based on the 2025 OEWS dataset, with reported national employment of 400,810. Wage data is published for 446 locations.
Occupation description
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
O*NET code
41-2021.00
Job zone
2
Typical education
High School Diploma or the equivalent (such as a GED)
Experience
None
National salary and employment
Median annual
$41,300
Hourly median
$19.86
Employment
400,810
Data year
2025
National salary distribution
Top skills
| Skill | Importance | Level |
|---|---|---|
| Active Listening | 3.75 | 3.12 |
| Speaking | 3.38 | 3.00 |
| Service Orientation | 3.38 | 3.25 |
| Reading Comprehension | 3.25 | 3.12 |
| Critical Thinking | 3.12 | 2.88 |
| Social Perceptiveness | 3.12 | 2.88 |
| Coordination | 3.00 | 3.00 |
| Monitoring | 3.00 | 2.88 |
| Writing | 3.00 | 3.00 |
| Time Management | 3.00 | 2.38 |
Typical tasks
- Inspect and adjust rental items to meet needs of customer.
- Compute charges for merchandise or services and receive payments.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Explain rental fees, policies, and procedures.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Answer telephones to provide information and receive orders.
Technology
- Database software
- Inventory management systems
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Oracle Database
Counter and Rental Clerks salary by location
Areas with the highest reported employment for this occupation.
- Counter and Rental Clerks Salary in CAMedian $45,010 · Employment 67,770
- Counter and Rental Clerks Salary in TXMedian $37,250 · Employment 36,600
- Counter and Rental Clerks Salary in FLMedian $37,870 · Employment 27,160
- Counter and Rental Clerks Salary in Los Angeles, CAMedian $44,460 · Employment 26,870
- Counter and Rental Clerks Salary in NYMedian $46,270 · Employment 18,320
- Counter and Rental Clerks Salary in NCMedian $38,230 · Employment 17,580
- Counter and Rental Clerks Salary in New York, NYMedian $48,040 · Employment 16,880
- Counter and Rental Clerks Salary in WAMedian $47,820 · Employment 14,600
- Counter and Rental Clerks Salary in COMedian $46,240 · Employment 13,900
- Counter and Rental Clerks Salary in MIMedian $39,350 · Employment 13,410
- Counter and Rental Clerks Salary in VAMedian $45,540 · Employment 12,910
- Counter and Rental Clerks Salary in GAMedian $38,590 · Employment 11,490
Related careers
- Procurement ClerksNational median $50,580
- Postal Service ClerksNational median $62,130
- ConciergesNational median $38,950
- Hotel, Motel, and Resort Desk ClerksNational median $35,070
- First-Line Supervisors of Retail Sales WorkersNational median $48,520
- First-Line Supervisors of Non-Retail Sales WorkersNational median $87,520
- Wholesale and Retail Buyers, Except Farm ProductsNational median not published
- Receptionists and Information ClerksNational median $38,010
Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.