Careers / Order Clerks

Order Clerks — Career Decision Dashboard

United States

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Median annual wage

$46,170

United States, 2025

Employment

75,200

United States, 2025

Typical education

High School Diploma or the equivalent (such as a GED)

Job Zone 2

Skills identified

35

10 related careers

Career overview

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

O*NET code
43-4151.00
Job zone
2
Experience required
Over 1 year, up to and including 2 years

Typical tasks

  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers' needs.
  • Inspect outgoing work for compliance with customers' specifications.
  • Receive and respond to customer complaints.
  • Check inventory records to determine availability of requested merchandise.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Compute total charges for merchandise or services and shipping charges.

Choose a location

Salary analysis — United States

$35,530
10th
$39,660
25th
$46,170
Median
$54,310
75th
$63,530
90th

10th percentile

$35,530

25th percentile

$39,660

75th percentile

$54,310

90th percentile

$63,530

Most important skills

  • Active Listening4.0
  • Speaking3.9
  • Reading Comprehension3.5
  • Service Orientation3.5
  • Writing3.1
  • Monitoring3.1
  • Critical Thinking3.1
  • Judgment and Decision Making3.1
  • Social Perceptiveness3.0
  • Mathematics3.0
  • Active Learning3.0
  • Coordination3.0

What skills do you need?

Select the skills you already have

Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.

Skill coverage

0%

0 of 13 identified skills

Matched

0

Missing

13

Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.

Skills to develop

SkillImportanceRequired levelYour levelGap
Active Listening4.03.6Not selected3.6
Speaking3.93.5Not selected3.5
Reading Comprehension3.53.5Not selected3.5
Service Orientation3.53.3Not selected3.3
Critical Thinking3.13.5Not selected3.5
Writing3.13.0Not selected3.0
Monitoring3.13.0Not selected3.0
Social Perceptiveness3.03.0Not selected3.0
Active Learning3.03.0Not selected3.0
Coordination3.03.0Not selected3.0
Persuasion3.03.0Not selected3.0
Judgment and Decision Making3.12.8Not selected2.8
Mathematics3.02.8Not selected2.8

Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.

Related careers

How salary varies by location

LocationMedianEmploymentYear
Napa, CA$60,680402025
San Jose, CA$58,1706202025
Boston, MA$55,0901,1002025
MA$55,0401,3502025
Bend, OR$53,610302025
Trenton, NJ$53,2901002025
Waterbury, CT$53,070502025
Portland, OR$52,5404602025
Albany, OR$52,190402025
Burlington, VT$51,5002025
San Francisco, CA$51,4501,2502025
Akron, OH$51,0603202025
Springfield, MA$50,860702025
New Haven, CT$50,750902025
Bakersfield, CA$50,5301302025
Fort Collins, CO$50,420702025
Ann Arbor, MI$50,330602025
OR$50,2607902025
Binghamton, NY$50,180402025
St. Cloud, MN$50,020302025
All locations with published data

Career transition paths

Compare the skills of a career you hold today with Order Clerks to see shared skills, target-only skills and skill overlap.

Build a transition comparison

Career and skills data: O*NET 31.0.

Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).

Figures are periodic published survey snapshots, not real-time market rates.