Careers / Patient Representatives
Patient Representatives — Career Decision Dashboard
United States
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Report generated from official BLS OEWS and O*NET data — United States.
Median annual wage
$50,290
United States, 2025
Employment
182,610
United States, 2025
Typical education
Not recorded
Job Zone 3
Skills identified
35
10 related careers
Career overview
Assist patients in obtaining services, understanding policies and making health care decisions.
- O*NET code
- 29-2099.08
- Job zone
- 3
- Experience required
- Over 1 year, up to and including 2 years
Typical tasks
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Interview patients or their representatives to identify problems relating to care.
- Maintain knowledge of community services and resources available to patients.
- Refer patients to appropriate health care services or resources.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
- Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
- Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate.
- Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Choose a location
Salary analysis — United States
10th percentile
$38,180
25th percentile
$44,170
75th percentile
$64,340
90th percentile
$85,270
Most important skills
- Active Listening4.3
- Service Orientation4.0
- Speaking4.0
- Reading Comprehension3.9
- Social Perceptiveness3.9
- Coordination3.9
- Critical Thinking3.8
- Persuasion3.6
- Complex Problem Solving3.3
- Writing3.1
- Time Management3.1
- Active Learning3.1
What skills do you need?
Select the skills you already have
Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.
Skill coverage
0%
0 of 16 identified skills
Matched
0
Missing
16
Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.
Skills to develop
| Skill | Importance | Required level | Your level | Gap |
|---|---|---|---|---|
| Active Listening | 4.3 | 4.0 | Not selected | 4.0 |
| Service Orientation | 4.0 | 3.9 | Not selected | 3.9 |
| Speaking | 4.0 | 3.9 | Not selected | 3.9 |
| Reading Comprehension | 3.9 | 3.9 | Not selected | 3.9 |
| Social Perceptiveness | 3.9 | 3.9 | Not selected | 3.9 |
| Critical Thinking | 3.8 | 3.8 | Not selected | 3.8 |
| Coordination | 3.9 | 3.4 | Not selected | 3.4 |
| Persuasion | 3.6 | 3.6 | Not selected | 3.6 |
| Writing | 3.1 | 3.8 | Not selected | 3.8 |
| Active Learning | 3.1 | 3.6 | Not selected | 3.6 |
| Complex Problem Solving | 3.3 | 3.1 | Not selected | 3.1 |
| Judgment and Decision Making | 3.1 | 3.1 | Not selected | 3.1 |
| Monitoring | 3.1 | 3.1 | Not selected | 3.1 |
| Time Management | 3.1 | 3.0 | Not selected | 3.0 |
| Instructing | 3.0 | 3.0 | Not selected | 3.0 |
| Negotiation | 3.0 | 3.0 | Not selected | 3.0 |
Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.
Related careers
Supplemental
National median $59,550
Compare with Patient RepresentativesSupplemental
National median $45,930
Compare with Patient RepresentativesSupplemental
National median $60,280
Compare with Patient RepresentativesSupplemental
National median not published
Compare with Patient RepresentativesHow salary varies by location
| Location | Median | Employment | Year |
|---|---|---|---|
| Kennewick, WA | $105,650 | 420 | 2025 |
| San Jose, CA | $81,170 | 1,330 | 2025 |
| WY | $80,520 | 90 | 2025 |
| DE | $78,650 | 110 | 2025 |
| VI | $72,450 | 30 | 2025 |
| San Francisco, CA | $71,360 | 3,070 | 2025 |
| Vallejo, CA | $68,960 | 310 | 2025 |
| Albany, OR | $68,700 | 40 | 2025 |
| Lexington, KY | $66,890 | 620 | 2025 |
| Santa Rosa, CA | $64,970 | 200 | 2025 |
| Madison, WI | $64,580 | 370 | 2025 |
| Napa, CA | $64,400 | 80 | 2025 |
| Charlottesville, VA | $64,170 | 90 | 2025 |
| Boulder, CO | $63,920 | 150 | 2025 |
| Seattle, WA | $63,720 | 1,990 | 2025 |
| Mount Vernon, WA | $63,500 | 40 | 2025 |
| Kahului, HI | $63,360 | 90 | 2025 |
| Portland, OR | $62,720 | 1,090 | 2025 |
| Iowa City, IA | $62,690 | 130 | 2025 |
| Bangor, ME | $62,670 | 60 | 2025 |
Career transition paths
Compare the skills of a career you hold today with Patient Representatives to see shared skills, target-only skills and skill overlap.
Build a transition comparisonCareer and skills data: O*NET 31.0.
Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).
Figures are periodic published survey snapshots, not real-time market rates.