Careers / Social and Community Service Managers
Social and Community Service Managers — Career Decision Dashboard
United States
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Report generated from official BLS OEWS and O*NET data — United States.
Median annual wage
$80,390
United States, 2025
Employment
209,330
United States, 2025
Typical education
Bachelor's Degree
Job Zone 4
Skills identified
35
10 related careers
Career overview
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
- O*NET code
- 11-9151.00
- Job zone
- 4
- Experience required
- Over 4 years, up to and including 6 years
Typical tasks
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Recruit, interview, and hire or sign up volunteers and staff.
Choose a location
Salary analysis — United States
10th percentile
$53,150
25th percentile
$64,290
75th percentile
$103,200
90th percentile
$132,260
Most important skills
- Service Orientation4.0
- Social Perceptiveness4.0
- Active Listening3.9
- Management of Personnel Resources3.9
- Coordination3.9
- Critical Thinking3.9
- Active Learning3.9
- Judgment and Decision Making3.9
- Monitoring3.9
- Time Management3.9
- Complex Problem Solving3.9
- Reading Comprehension3.8
What skills do you need?
Select the skills you already have
Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.
Skill coverage
0%
0 of 20 identified skills
Matched
0
Missing
20
Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.
Skills to develop
| Skill | Importance | Required level | Your level | Gap |
|---|---|---|---|---|
| Social Perceptiveness | 4.0 | 4.6 | Not selected | 4.6 |
| Management of Personnel Resources | 3.9 | 4.4 | Not selected | 4.4 |
| Active Listening | 3.9 | 4.3 | Not selected | 4.3 |
| Service Orientation | 4.0 | 4.0 | Not selected | 4.0 |
| Critical Thinking | 3.9 | 4.1 | Not selected | 4.1 |
| Judgment and Decision Making | 3.9 | 4.1 | Not selected | 4.1 |
| Complex Problem Solving | 3.9 | 4.1 | Not selected | 4.1 |
| Coordination | 3.9 | 4.0 | Not selected | 4.0 |
| Monitoring | 3.9 | 4.0 | Not selected | 4.0 |
| Time Management | 3.9 | 4.0 | Not selected | 4.0 |
| Reading Comprehension | 3.8 | 4.1 | Not selected | 4.1 |
| Speaking | 3.8 | 4.1 | Not selected | 4.1 |
| Active Learning | 3.9 | 3.9 | Not selected | 3.9 |
| Writing | 3.8 | 4.0 | Not selected | 4.0 |
| Systems Evaluation | 3.8 | 3.9 | Not selected | 3.9 |
| Systems Analysis | 3.8 | 3.8 | Not selected | 3.8 |
| Instructing | 3.5 | 3.9 | Not selected | 3.9 |
| Learning Strategies | 3.6 | 3.8 | Not selected | 3.8 |
| Persuasion | 3.3 | 3.8 | Not selected | 3.8 |
| Negotiation | 3.3 | 3.8 | Not selected | 3.8 |
Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.
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Compare with Social and Community Service ManagersHow salary varies by location
| Location | Median | Employment | Year |
|---|---|---|---|
| Lansing, MI | $110,570 | — | 2025 |
| Salem, OR | $110,210 | 460 | 2025 |
| Olympia, WA | $108,380 | 220 | 2025 |
| DC | $106,700 | 640 | 2025 |
| Seattle, WA | $106,400 | 2,040 | 2025 |
| Richmond, VA | $104,070 | 810 | 2025 |
| Mount Vernon, WA | $103,890 | 60 | 2025 |
| Walla Walla, WA | $103,740 | 30 | 2025 |
| WA | $103,000 | 3,650 | 2025 |
| Denver, CO | $101,310 | 1,500 | 2025 |
| Washington, DC | $101,240 | 2,920 | 2025 |
| New York, NY | $100,570 | 16,090 | 2025 |
| Yakima, WA | $100,510 | 110 | 2025 |
| Boulder, CO | $100,160 | 160 | 2025 |
| Anchorage, AK | $98,920 | 370 | 2025 |
| Greeley, CO | $98,480 | 70 | 2025 |
| AK | $98,370 | 830 | 2025 |
| Colorado Springs, CO | $98,060 | 300 | 2025 |
| San Jose, CA | $98,030 | 1,340 | 2025 |
| CO | $97,440 | 2,800 | 2025 |
Career transition paths
Compare the skills of a career you hold today with Social and Community Service Managers to see shared skills, target-only skills and skill overlap.
Build a transition comparisonCareer and skills data: O*NET 31.0.
Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).
Figures are periodic published survey snapshots, not real-time market rates.