Careers / Social and Community Service Managers

Social and Community Service Managers — Career Decision Dashboard

United States

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Median annual wage

$80,390

United States, 2025

Employment

209,330

United States, 2025

Typical education

Bachelor's Degree

Job Zone 4

Skills identified

35

10 related careers

Career overview

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

O*NET code
11-9151.00
Job zone
4
Experience required
Over 4 years, up to and including 6 years

Typical tasks

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Recruit, interview, and hire or sign up volunteers and staff.

Choose a location

Salary analysis — United States

$53,150
10th
$64,290
25th
$80,390
Median
$103,200
75th
$132,260
90th

10th percentile

$53,150

25th percentile

$64,290

75th percentile

$103,200

90th percentile

$132,260

Most important skills

  • Service Orientation4.0
  • Social Perceptiveness4.0
  • Active Listening3.9
  • Management of Personnel Resources3.9
  • Coordination3.9
  • Critical Thinking3.9
  • Active Learning3.9
  • Judgment and Decision Making3.9
  • Monitoring3.9
  • Time Management3.9
  • Complex Problem Solving3.9
  • Reading Comprehension3.8

What skills do you need?

Select the skills you already have

Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.

Skill coverage

0%

0 of 20 identified skills

Matched

0

Missing

20

Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.

Skills to develop

SkillImportanceRequired levelYour levelGap
Social Perceptiveness4.04.6Not selected4.6
Management of Personnel Resources3.94.4Not selected4.4
Active Listening3.94.3Not selected4.3
Service Orientation4.04.0Not selected4.0
Critical Thinking3.94.1Not selected4.1
Judgment and Decision Making3.94.1Not selected4.1
Complex Problem Solving3.94.1Not selected4.1
Coordination3.94.0Not selected4.0
Monitoring3.94.0Not selected4.0
Time Management3.94.0Not selected4.0
Reading Comprehension3.84.1Not selected4.1
Speaking3.84.1Not selected4.1
Active Learning3.93.9Not selected3.9
Writing3.84.0Not selected4.0
Systems Evaluation3.83.9Not selected3.9
Systems Analysis3.83.8Not selected3.8
Instructing3.53.9Not selected3.9
Learning Strategies3.63.8Not selected3.8
Persuasion3.33.8Not selected3.8
Negotiation3.33.8Not selected3.8

Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.

Related careers

How salary varies by location

LocationMedianEmploymentYear
Lansing, MI$110,5702025
Salem, OR$110,2104602025
Olympia, WA$108,3802202025
DC$106,7006402025
Seattle, WA$106,4002,0402025
Richmond, VA$104,0708102025
Mount Vernon, WA$103,890602025
Walla Walla, WA$103,740302025
WA$103,0003,6502025
Denver, CO$101,3101,5002025
Washington, DC$101,2402,9202025
New York, NY$100,57016,0902025
Yakima, WA$100,5101102025
Boulder, CO$100,1601602025
Anchorage, AK$98,9203702025
Greeley, CO$98,480702025
AK$98,3708302025
Colorado Springs, CO$98,0603002025
San Jose, CA$98,0301,3402025
CO$97,4402,8002025
All locations with published data

Career transition paths

Compare the skills of a career you hold today with Social and Community Service Managers to see shared skills, target-only skills and skill overlap.

Build a transition comparison

Career and skills data: O*NET 31.0.

Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).

Figures are periodic published survey snapshots, not real-time market rates.