Careers / Counter and Rental Clerks

Counter and Rental Clerks — Career Decision Dashboard

United States

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Median annual wage

$41,300

United States, 2025

Employment

400,810

United States, 2025

Typical education

High School Diploma or the equivalent (such as a GED)

Job Zone 2

Skills identified

35

10 related careers

Career overview

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

O*NET code
41-2021.00
Job zone
2
Experience required
None

Typical tasks

  • Inspect and adjust rental items to meet needs of customer.
  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
  • Provide information about rental items, such as availability, operation, or description.
  • Advise customers on use and care of merchandise.
  • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  • Answer telephones to provide information and receive orders.

Choose a location

Salary analysis — United States

$29,800
10th
$35,630
25th
$41,300
Median
$50,190
75th
$65,370
90th

10th percentile

$29,800

25th percentile

$35,630

75th percentile

$50,190

90th percentile

$65,370

Most important skills

  • Active Listening3.8
  • Service Orientation3.4
  • Speaking3.4
  • Reading Comprehension3.3
  • Critical Thinking3.1
  • Social Perceptiveness3.1
  • Monitoring3.0
  • Writing3.0
  • Time Management3.0
  • Coordination3.0
  • Judgment and Decision Making2.9
  • Persuasion2.9

What skills do you need?

Select the skills you already have

Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.

Skill coverage

0%

0 of 10 identified skills

Matched

0

Missing

10

Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.

Skills to develop

SkillImportanceRequired levelYour levelGap
Active Listening3.83.1Not selected3.1
Service Orientation3.43.3Not selected3.3
Speaking3.43.0Not selected3.0
Reading Comprehension3.33.1Not selected3.1
Writing3.03.0Not selected3.0
Coordination3.03.0Not selected3.0
Critical Thinking3.12.9Not selected2.9
Social Perceptiveness3.12.9Not selected2.9
Monitoring3.02.9Not selected2.9
Time Management3.02.4Not selected2.4

Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.

Related careers

How salary varies by location

LocationMedianEmploymentYear
DC$53,7604802025
Seattle, WA$49,3509,1402025
NJ$48,9009,5402025
Burlington, VT$48,6303302025
Trenton, NJ$48,6003502025
San Jose, CA$48,5702,8802025
VT$48,4307502025
Portland, ME$48,0905102025
New York, NY$48,04016,8802025
Washington, DC$48,0106,4102025
WA$47,82014,6002025
San Francisco, CA$47,7407,7002025
Sheboygan, WI$47,6101102025
Wenatchee, WA$47,4502402025
Greeley, CO$47,4104702025
Madison, WI$47,3007502025
NH$47,2501,5902025
Minot, ND$47,1701602025
Oshkosh, WI$47,1101902025
Kahului, HI$47,0304002025
All locations with published data

Career transition paths

Compare the skills of a career you hold today with Counter and Rental Clerks to see shared skills, target-only skills and skill overlap.

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Career and skills data: O*NET 31.0.

Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).

Figures are periodic published survey snapshots, not real-time market rates.