Customer Service Representatives — Technology
Technology recorded for this occupation
- Active Data Online WebChat
- Adobe Acrobat·hot
- Adobe Creative Cloud software·hot
- Adobe Illustrator·hot
- Adobe Photoshop·hot
- ADP Workforce Now
- Airtable
- Apple Keynote
- Apple macOS·hot
- Applied Systems Vision
- AS/400 Database
- Astute Solutions PowerCenter
- Austin Logistics CallSelect
- Austin Logistics CallTech
- Austin Logistics Valeo
- Avidian Technologies Prophet
- Blackbaud The Raiser's Edge
- Citrix cloud computing software
- Customer account management software
- Customer complaint ticketing management software
- Customer service and support software
- Customer service knowledge generation software
- Data entry software
- Database software
- Delphi Technology
- Dropbox
- DSC Pacer Interactive Voice Response System
- eStara Softphone
- Facebook·hot
- FaceTime
- FileMaker Pro
- Fund accounting software
- Google Docs·hot
- Google Drive
- Google Meet
- Google Sites
- GroupMe
- Handheld computer device software
- Healthcare common procedure coding system HCPCS
- Hosted Support ezSupport Pro
- Human resource management software HRMS
- IBM Cognos Impromptu
- IBM Domino
- IBM Notes
- IBM Power Systems software
- Intuit QuickBooks·hot
- iShip
- j2 Global Communications onebox
- Kronos Workforce Timekeeper·hot
- LexisNexis
- LogMeIn GoToMeeting
- Lynk Everest
- Main Street Softworks Monetra
- McAfee
- Medical condition coding software
- Medical procedure coding software
- MEDITECH software·hot
- Microsoft Access·hot
- Microsoft Dynamics
- Microsoft Dynamics GP
- Microsoft Excel·hot
- Microsoft Exchange
- Microsoft Internet Explorer
- Microsoft Office software·hot
- Microsoft OneNote
- Microsoft Outlook·hot
- Microsoft PowerPoint·hot
- Microsoft Publisher
- Microsoft SharePoint·hot
- Microsoft Teams·hot
- Microsoft Windows·hot
- Microsoft Word·hot
- Multi-channel contact center software
- Nearpod
- NetSuite ERP
- NortonLifeLock cybersecurity software
- Open Text Fax Server, RightFax Edition
- Oracle Database·hot
- Oracle E-Business Suite Financials
- Oracle JD Edwards EnterpriseOne
- Oracle PeopleSoft·hot
- Oracle Taleo
- Padlet
- Parature eRealtime
- Parature eTicket
- Poll Everywhere
- Sage 50 Accounting
- Sage MAS 200 ERP
- Sales force automation software
- Salesforce software·hot
- Salesforce.com Salesforce CRM
- SAP Business Objects
- SAP Crystal Reports
- SAP software·hot
- ShoreTel
- Skype
- Slack·hot
- Social media sites
- Stamps.com software
- SugarSync
- Tax software
- Telemation e-CRM
- Timpani Chat
- Timpani Contact Center
- Timpani Email
- Unified messaging software
- Virtual private networking VPN software
- Voice over internet protocol VoIP system software
- Yardi software·hot
- YouTube
- Zoom·hot
Career and skills data: O*NET 31.0 (onetcenter.org). Figures are published survey estimates, not real-time market data.