Interviewers, Except Eligibility and Loan Career, Salary and Skills
Interviewers, Except Eligibility and Loan have a BLS-reported national median annual wage of $45,920 based on the 2025 OEWS dataset, with reported national employment of 148,060. Wage data is published for 323 locations.
Occupation description
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
O*NET code
43-4111.00
Job zone
3
Typical education
High School Diploma or the equivalent (such as a GED)
Experience
Over 1 year, up to and including 2 years
National salary and employment
Median annual
$45,920
Hourly median
$22.08
Employment
148,060
Data year
2025
National salary distribution
Top skills
| Skill | Importance | Level |
|---|---|---|
| Active Listening | 4.00 | 4.00 |
| Speaking | 3.88 | 4.00 |
| Reading Comprehension | 3.50 | 3.62 |
| Social Perceptiveness | 3.38 | 3.25 |
| Critical Thinking | 3.25 | 3.25 |
| Time Management | 3.25 | 3.25 |
| Writing | 3.25 | 3.38 |
| Service Orientation | 3.25 | 3.25 |
| Complex Problem Solving | 3.12 | 3.12 |
| Monitoring | 3.00 | 3.12 |
Typical tasks
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
Technology
- Creative Research Systems The Survey System
- Electronic health record EHR software
- FileMaker Pro
- FluidSurveys
- Jenzabar EX
- Medical condition coding software
- Medical procedure coding software
- MEDITECH software
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Teams
Interviewers, Except Eligibility and Loan salary by location
Areas with the highest reported employment for this occupation.
- Interviewers, Except Eligibility and Loan Salary in CAMedian $56,880 · Employment 22,250
- Interviewers, Except Eligibility and Loan Salary in TXMedian $43,980 · Employment 13,930
- Interviewers, Except Eligibility and Loan Salary in New York, NYMedian $57,330 · Employment 9,460
- Interviewers, Except Eligibility and Loan Salary in NYMedian $55,410 · Employment 9,260
- Interviewers, Except Eligibility and Loan Salary in Los Angeles, CAMedian $55,780 · Employment 8,500
- Interviewers, Except Eligibility and Loan Salary in FLMedian $43,500 · Employment 7,420
- Interviewers, Except Eligibility and Loan Salary in OHMedian $42,480 · Employment 6,730
- Interviewers, Except Eligibility and Loan Salary in COMedian $49,660 · Employment 5,360
- Interviewers, Except Eligibility and Loan Salary in MIMedian $44,180 · Employment 4,590
- Interviewers, Except Eligibility and Loan Salary in LAMedian $37,190 · Employment 4,440
- Interviewers, Except Eligibility and Loan Salary in Dallas, TXMedian $47,320 · Employment 4,220
- Interviewers, Except Eligibility and Loan Salary in NJMedian $47,380 · Employment 4,170
Related careers
- Payroll and Timekeeping ClerksNational median $58,260
- Insurance Claims and Policy Processing ClerksNational median $49,230
- File ClerksNational median $43,600
- Medical Records SpecialistsNational median $51,140
- Statistical AssistantsNational median $50,330
- Management AnalystsNational median $101,860
- Human Resources SpecialistsNational median $75,940
- First-Line Supervisors of Office and Administrative Support WorkersNational median $69,500
Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.