Careers / Interviewers, Except Eligibility and Loan

Interviewers, Except Eligibility and Loan — Career Decision Dashboard

United States

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Median annual wage

$45,920

United States, 2025

Employment

148,060

United States, 2025

Typical education

High School Diploma or the equivalent (such as a GED)

Job Zone 3

Skills identified

35

10 related careers

Career overview

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

O*NET code
43-4111.00
Job zone
3
Experience required
Over 1 year, up to and including 2 years

Typical tasks

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Identify and report problems in obtaining valid data.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Review data obtained from interview for completeness and accuracy.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Assist individuals in filling out applications or questionnaires.

Choose a location

Salary analysis — United States

$33,900
10th
$38,330
25th
$45,920
Median
$53,090
75th
$62,810
90th

10th percentile

$33,900

25th percentile

$38,330

75th percentile

$53,090

90th percentile

$62,810

Most important skills

  • Active Listening4.0
  • Speaking3.9
  • Reading Comprehension3.5
  • Social Perceptiveness3.4
  • Service Orientation3.3
  • Time Management3.3
  • Critical Thinking3.3
  • Writing3.3
  • Complex Problem Solving3.1
  • Persuasion3.0
  • Monitoring3.0
  • Coordination3.0

What skills do you need?

Select the skills you already have

Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.

Skill coverage

0%

0 of 13 identified skills

Matched

0

Missing

13

Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.

Skills to develop

SkillImportanceRequired levelYour levelGap
Active Listening4.04.0Not selected4.0
Speaking3.94.0Not selected4.0
Reading Comprehension3.53.6Not selected3.6
Social Perceptiveness3.43.3Not selected3.3
Writing3.33.4Not selected3.4
Service Orientation3.33.3Not selected3.3
Time Management3.33.3Not selected3.3
Critical Thinking3.33.3Not selected3.3
Complex Problem Solving3.13.1Not selected3.1
Persuasion3.03.1Not selected3.1
Monitoring3.03.1Not selected3.1
Negotiation3.03.1Not selected3.1
Coordination3.03.0Not selected3.0

Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.

Related careers

How salary varies by location

LocationMedianEmploymentYear
San Jose, CA$70,8401,1102025
Vallejo, CA$68,8301202025
Barnstable Town, MA$66,320802025
Santa Cruz, CA$63,6901002025
San Francisco, CA$63,0202,5402025
Modesto, CA$62,1002202025
Merced, CA$61,650802025
Redding, CA$61,3901202025
Rochester, MN$61,3402002025
Stockton, CA$60,7603802025
Santa Rosa, CA$60,6101602025
Oxnard, CA$59,5802502025
Seattle, WA$59,4201,1602025
Napa, CA$57,620502025
New York, NY$57,3309,4602025
CA$56,88022,2502025
Los Angeles, CA$55,7808,5002025
San Luis Obispo, CA$55,6701202025
NY$55,4109,2602025
Santa Maria, CA$54,9503502025
All locations with published data

Career transition paths

Compare the skills of a career you hold today with Interviewers, Except Eligibility and Loan to see shared skills, target-only skills and skill overlap.

Build a transition comparison

Career and skills data: O*NET 31.0.

Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).

Figures are periodic published survey snapshots, not real-time market rates.