Ushers, Lobby Attendants, and Ticket Takers Career, Salary and Skills
Ushers, Lobby Attendants, and Ticket Takers have a BLS-reported national median annual wage of $32,910 based on the 2025 OEWS dataset, with reported national employment of 121,770. Wage data is published for 247 locations.
Occupation description
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
O*NET code
39-3031.00
Job zone
2
Typical education
Not recorded
Experience
None
National salary and employment
Median annual
$32,910
Hourly median
$15.82
Employment
121,770
Data year
2025
National salary distribution
Top skills
| Skill | Importance | Level |
|---|---|---|
| Active Listening | 3.12 | 3.00 |
| Speaking | 3.12 | 2.62 |
| Social Perceptiveness | 3.00 | 3.00 |
| Service Orientation | 3.00 | 3.12 |
| Coordination | 3.00 | 2.25 |
| Critical Thinking | 2.75 | 2.75 |
| Reading Comprehension | 2.75 | 2.12 |
| Monitoring | 2.75 | 2.50 |
| Complex Problem Solving | 2.75 | 2.12 |
| Active Learning | 2.50 | 2.00 |
Typical tasks
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Maintain order and ensure adherence to safety rules.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Page individuals wanted at the box office.
Technology
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Windows Mobile
- Microsoft Word
- Ticket Alternative Express Entry
- Ticket scanning software
Ushers, Lobby Attendants, and Ticket Takers salary by location
Areas with the highest reported employment for this occupation.
- Ushers, Lobby Attendants, and Ticket Takers Salary in CAMedian $37,870 · Employment 16,460
- Ushers, Lobby Attendants, and Ticket Takers Salary in TXMedian $26,610 · Employment 12,270
- Ushers, Lobby Attendants, and Ticket Takers Salary in FLMedian $29,130 · Employment 9,300
- Ushers, Lobby Attendants, and Ticket Takers Salary in New York, NYMedian $38,310 · Employment 7,290
- Ushers, Lobby Attendants, and Ticket Takers Salary in Los Angeles, CAMedian $37,870 · Employment 6,950
- Ushers, Lobby Attendants, and Ticket Takers Salary in NYMedian $37,110 · Employment 6,910
- Ushers, Lobby Attendants, and Ticket Takers Salary in NCMedian $30,260 · Employment 5,390
- Ushers, Lobby Attendants, and Ticket Takers Salary in ILMedian $34,560 · Employment 5,160
- Ushers, Lobby Attendants, and Ticket Takers Salary in Chicago, ILMedian $35,000 · Employment 4,490
- Ushers, Lobby Attendants, and Ticket Takers Salary in PAMedian $29,130 · Employment 4,330
- Ushers, Lobby Attendants, and Ticket Takers Salary in WAMedian $41,010 · Employment 4,070
- Ushers, Lobby Attendants, and Ticket Takers Salary in Dallas, TXMedian $27,230 · Employment 4,020
Related careers
- Customer Service RepresentativesNational median $44,770
- Travel GuidesNational median not published
- Dining Room and Cafeteria Attendants and Bartender HelpersNational median $33,980
- Parking AttendantsNational median $35,150
- Meeting, Convention, and Event PlannersNational median $61,160
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling ServicesNational median $48,560
- Amusement and Recreation AttendantsNational median $32,150
- Lodging ManagersNational median $69,250
Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.