Compare careers
Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.
Career A (or your current career)
Concierges
Career B (or your target career)
Customer Service Representatives
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Comparison table
| Metric | Concierges | Customer Service Representatives |
|---|---|---|
| National median salary | $38,950 | $44,770 |
| Local median salary | Not published | Not published |
| National employment | 49,240 | 2,595,750 |
| Typical education | High School Diploma or the equivalent (such as a GED) | High School Diploma or the equivalent (such as a GED) |
| Job zone | 2 | 2 |
| Important skills | Service Orientation, Speaking, Active Listening, Social Perceptiveness, Coordination | Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking |
| Related careers | Flight Attendants, Customer Service Representatives, Food Servers, Nonrestaurant, Maids and Housekeeping Cleaners | Cashiers, Tellers, Management Analysts, Correspondence Clerks |
Career transition: skill overlap
Skill overlap
75%
9 of 12 target skills
Target-only skills
3
Current-only skills
2
Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.
Shared skills
- Service Orientation—
- Active Listening+0.1 level
- Speaking+0.4 level
- Reading Comprehension+0.1 level
- Critical Thinking—
- Time Management+0.1 level
- Monitoring+0.3 level
- Social Perceptiveness—
- Persuasion—
Only in Customer Service Representatives
- Complex Problem Solving
- Writing
- Negotiation
Only in Concierges
- Coordination
- Judgment and Decision Making