Compare careers

Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.

Career A (or your current career)

Customer Service Representatives

Career B (or your target career)

Counter and Rental Clerks

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Comparison table

MetricCustomer Service RepresentativesCounter and Rental Clerks
National median salary$44,770$41,300
Local median salaryNot publishedNot published
National employment2,595,750400,810
Typical educationHigh School Diploma or the equivalent (such as a GED)High School Diploma or the equivalent (such as a GED)
Job zone22
Important skillsActive Listening, Service Orientation, Speaking, Reading Comprehension, Critical ThinkingActive Listening, Speaking, Service Orientation, Reading Comprehension, Critical Thinking
Related careersCashiers, Tellers, Management Analysts, Correspondence ClerksProcurement Clerks, Postal Service Clerks, Concierges, Hotel, Motel, and Resort Desk Clerks

Career transition: skill overlap

Skill overlap

90%

9 of 10 target skills

Target-only skills

1

Current-only skills

3

Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.

Shared skills

  • Active Listening
  • Service Orientation
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Social Perceptiveness
  • Monitoring
  • Writing
  • Time Management

Only in Counter and Rental Clerks

  • Coordination

Only in Customer Service Representatives

  • Complex Problem Solving
  • Negotiation
  • Persuasion