Compare careers
Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.
Career A (or your current career)
Hotel, Motel, and Resort Desk Clerks
Career B (or your target career)
Customer Service Representatives
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Comparison table
| Metric | Hotel, Motel, and Resort Desk Clerks | Customer Service Representatives |
|---|---|---|
| National median salary | $35,070 | $44,770 |
| Local median salary | Not published | Not published |
| National employment | 261,420 | 2,595,750 |
| Typical education | High School Diploma or the equivalent (such as a GED) | High School Diploma or the equivalent (such as a GED) |
| Job zone | 2 | 2 |
| Important skills | Social Perceptiveness, Speaking, Service Orientation, Active Listening, Coordination | Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking |
| Related careers | Office Clerks, General, Waiters and Waitresses, Dining Room and Cafeteria Attendants and Bartender Helpers, Parking Attendants | Cashiers, Tellers, Management Analysts, Correspondence Clerks |
Career transition: skill overlap
Skill overlap
67%
8 of 12 target skills
Target-only skills
4
Current-only skills
3
Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.
Shared skills
- Service Orientation—
- Active Listening+0.8 level
- Speaking+0.8 level
- Reading Comprehension—
- Complex Problem Solving+0.3 level
- Time Management—
- Monitoring—
- Social Perceptiveness—
Only in Customer Service Representatives
- Critical Thinking
- Writing
- Negotiation
- Persuasion
Only in Hotel, Motel, and Resort Desk Clerks
- Coordination
- Judgment and Decision Making
- Management of Personnel Resources