Careers / Hotel, Motel, and Resort Desk Clerks

Hotel, Motel, and Resort Desk Clerks — Career Decision Dashboard

United States

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Median annual wage

$35,070

United States, 2025

Employment

261,420

United States, 2025

Typical education

High School Diploma or the equivalent (such as a GED)

Job Zone 2

Skills identified

35

10 related careers

Career overview

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

O*NET code
43-4081.00
Job zone
2
Experience required
None

Typical tasks

  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Issue room keys and escort instructions to bellhops.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Transmit and receive messages, using telephones or telephone switchboards.

Choose a location

Salary analysis — United States

$27,120
10th
$29,810
25th
$35,070
Median
$38,100
75th
$45,470
90th

10th percentile

$27,120

25th percentile

$29,810

75th percentile

$38,100

90th percentile

$45,470

Most important skills

  • Social Perceptiveness3.8
  • Speaking3.8
  • Service Orientation3.6
  • Active Listening3.4
  • Coordination3.1
  • Reading Comprehension3.0
  • Monitoring3.0
  • Complex Problem Solving3.0
  • Judgment and Decision Making3.0
  • Time Management3.0
  • Management of Personnel Resources3.0
  • Critical Thinking2.9

What skills do you need?

Select the skills you already have

Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.

Skill coverage

0%

0 of 11 identified skills

Matched

0

Missing

11

Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.

Skills to develop

SkillImportanceRequired levelYour levelGap
Service Orientation3.63.6Not selected3.6
Social Perceptiveness3.83.3Not selected3.3
Speaking3.83.0Not selected3.0
Active Listening3.43.3Not selected3.3
Reading Comprehension3.03.5Not selected3.5
Coordination3.13.1Not selected3.1
Monitoring3.03.0Not selected3.0
Time Management3.03.0Not selected3.0
Management of Personnel Resources3.03.0Not selected3.0
Judgment and Decision Making3.02.9Not selected2.9
Complex Problem Solving3.02.8Not selected2.8

Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.

Related careers

How salary varies by location

LocationMedianEmploymentYear
Kahului, HI$60,3607302025
Urban Honolulu, HI$59,9401,3602025
HI$59,1102,8102025
DC$47,0601,1702025
Burlington, VT$46,5001402025
San Jose, CA$45,2301,3602025
VT$44,9405802025
San Francisco, CA$44,6703,3902025
Seattle, WA$44,5202,4702025
Napa, CA$43,9504202025
New York, NY$43,4908,4702025
Las Vegas, NV$40,7603,9902025
WA$40,4605,6302025
Boston, MA$39,9902,9802025
Los Angeles, CA$39,6207,8302025
Santa Rosa, CA$39,5605302025
MA$39,4004,5302025
CA$39,36027,8102025
Bellingham, WA$39,1402202025
Bremerton, WA$39,0701202025
All locations with published data

Career transition paths

Compare the skills of a career you hold today with Hotel, Motel, and Resort Desk Clerks to see shared skills, target-only skills and skill overlap.

Build a transition comparison

Career and skills data: O*NET 31.0.

Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).

Figures are periodic published survey snapshots, not real-time market rates.