Compare careers
Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.
Career A (or your current career)
Online Merchants
Career B (or your target career)
Customer Service Representatives
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Comparison table
| Metric | Online Merchants | Customer Service Representatives |
|---|---|---|
| National median salary | $83,050 | $44,770 |
| Local median salary | Not published | Not published |
| National employment | 1,087,090 | 2,595,750 |
| Typical education | Bachelor's Degree | High School Diploma or the equivalent (such as a GED) |
| Job zone | 4 | 2 |
| Important skills | Reading Comprehension, Speaking, Critical Thinking, Active Listening, Service Orientation | Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking |
| Related careers | Order Clerks, Retail Salespersons, Counter and Rental Clerks, Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | Cashiers, Tellers, Management Analysts, Correspondence Clerks |
Career transition: skill overlap
Skill overlap
92%
11 of 12 target skills
Target-only skills
1
Current-only skills
3
Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.
Shared skills
- Service Orientation+0.4 level
- Active Listening+0.4 level
- Speaking+0.4 level
- Reading Comprehension—
- Critical Thinking—
- Complex Problem Solving—
- Writing—
- Negotiation—
- Monitoring—
- Social Perceptiveness+0.3 level
- Persuasion—
Only in Customer Service Representatives
- Time Management
Only in Online Merchants
- Judgment and Decision Making
- Coordination
- Mathematics