Careers / Online Merchants

Online Merchants — Career Decision Dashboard

United States

Opens your browser print dialog — choose “Save as PDF”.

Median annual wage

$83,050

United States, 2025

Employment

1,087,090

United States, 2025

Typical education

Bachelor's Degree

Job Zone 4

Skills identified

35

10 related careers

Career overview

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

O*NET code
13-1199.06
Job zone
4
Experience required
Over 2 years, up to and including 4 years

Typical tasks

  • Deliver e-mail confirmation of completed transactions and shipment.
  • Design customer interface of online storefront, using web programming or e-commerce software.
  • Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Receive and process payments from customers, using electronic transaction services.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.
  • Determine and set product prices.

Choose a location

Salary analysis — United States

$47,880
10th
$62,640
25th
$83,050
Median
$114,010
75th
$150,010
90th

10th percentile

$47,880

25th percentile

$62,640

75th percentile

$114,010

90th percentile

$150,010

Most important skills

  • Reading Comprehension3.6
  • Active Listening3.5
  • Critical Thinking3.5
  • Speaking3.5
  • Persuasion3.4
  • Writing3.4
  • Service Orientation3.4
  • Judgment and Decision Making3.3
  • Monitoring3.1
  • Social Perceptiveness3.1
  • Negotiation3.1
  • Coordination3.0

What skills do you need?

Select the skills you already have

Skills listed are those O*NET rates at importance 3.0 or above for this occupation. Set your own level on the same 0–7 O*NET scale.

Skill coverage

0%

0 of 14 identified skills

Matched

0

Missing

14

Your selected skills cover approximately 0% of the skills identified for this occupation in O*NET. This is a coverage measure of listed skills only — it is not a qualification, hiring or interview outcome.

Skills to develop

SkillImportanceRequired levelYour levelGap
Critical Thinking3.53.9Not selected3.9
Reading Comprehension3.63.8Not selected3.8
Active Listening3.53.6Not selected3.6
Speaking3.53.4Not selected3.4
Monitoring3.13.6Not selected3.6
Writing3.43.3Not selected3.3
Service Orientation3.43.3Not selected3.3
Judgment and Decision Making3.33.3Not selected3.3
Persuasion3.43.1Not selected3.1
Negotiation3.13.1Not selected3.1
Mathematics3.03.1Not selected3.1
Complex Problem Solving3.03.0Not selected3.0
Coordination3.02.9Not selected2.9
Social Perceptiveness3.12.8Not selected2.8

Ordered by required level gap multiplied by O*NET importance. No prediction or recommendation is implied.

Related careers

How salary varies by location

LocationMedianEmploymentYear
Lexington Park, MD$136,6602,1802025
Huntsville, AL$124,9503,1002025
San Jose, CA$108,33011,9702025
DC$108,16037,7902025
Bremerton, WA$105,2502,3602025
Washington, DC$104,77076,6002025
San Francisco, CA$104,50023,4002025
Dayton, OH$102,6604,3702025
Seattle, WA$101,92038,8002025
Gettysburg, PA$101,5001102025
MD$101,50039,8202025
Kennewick, WA$101,3801,1202025
WA$100,36051,6502025
AL$100,2406,9902025
Bridgeport, CT$98,6501,2802025
Boston, MA$98,34014,2302025
Baltimore, MD$98,06016,4002025
Odessa, TX$97,7203602025
San Diego, CA$96,58015,6902025
Oklahoma City, OK$96,1003,5202025
All locations with published data

Career transition paths

Compare the skills of a career you hold today with Online Merchants to see shared skills, target-only skills and skill overlap.

Build a transition comparison

Career and skills data: O*NET 31.0.

Salary and employment data: U.S. Bureau of Labor Statistics, OEWS, 2025 (May 2025 release).

Figures are periodic published survey snapshots, not real-time market rates.