Compare careers
Factual side-by-side attributes from the imported O*NET and BLS OEWS datasets. No career is ranked or recommended.
Career A (or your current career)
Sales Managers
Career B (or your target career)
Customer Service Representatives
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Comparison table
| Metric | Sales Managers | Customer Service Representatives |
|---|---|---|
| National median salary | $148,270 | $44,770 |
| Local median salary | Not published | Not published |
| National employment | 637,080 | 2,595,750 |
| Typical education | Bachelor's Degree | High School Diploma or the equivalent (such as a GED) |
| Job zone | 4 | 2 |
| Important skills | Speaking, Negotiation, Active Listening, Reading Comprehension, Persuasion | Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking |
| Related careers | First-Line Supervisors of Office and Administrative Support Workers, Brokerage Clerks, Financial and Investment Analysts, Logisticians | Cashiers, Tellers, Management Analysts, Correspondence Clerks |
Career transition: skill overlap
Skill overlap
100%
12 of 12 target skills
Target-only skills
0
Current-only skills
10
Skill overlap compares O*NET skills rated at importance 3.0 or above for each occupation. It is a measure of listed skill overlap, not a probability of getting the job.
Shared skills
- Service Orientation—
- Active Listening—
- Speaking—
- Reading Comprehension—
- Critical Thinking—
- Complex Problem Solving—
- Time Management—
- Writing—
- Negotiation—
- Monitoring—
- Social Perceptiveness—
- Persuasion—
Only in Customer Service Representatives
- None
Only in Sales Managers
- Judgment and Decision Making
- Management of Personnel Resources
- Active Learning
- Coordination
- Instructing
- Systems Evaluation
- Systems Analysis
- Learning Strategies
- Management of Financial Resources
- Mathematics