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Receptionists and Information Clerks Salary in Rockford, IL

In the 2025 U.S. Bureau of Labor Statistics, OEWS dataset, Receptionists and Information Clerks in Rockford, IL have a median annual salary of $37,460, with 1,000 recorded jobs in this area. Recorded earnings range from $31,200 at the 10th percentile to $46,630 at the 90th percentile.

Source: U.S. Bureau of Labor Statistics, OEWS · Data year: 2025 · Last updated: 2026-09-22

Salary overview

Median annual salary

$37,460

Data year: 2025

Hourly median

$18.01

Employment

1,000

Source

U.S. Bureau of Labor Statistics, OEWS

Salary distribution

$31,200
10th
$33,340
25th
$37,460
Median
$42,810
75th
$46,630
90th

Local compared with national

Rockford, IL

$37,460

Median annual · 2025

United States

$38,010

Median annual · 2025

The Rockford, IL median is 1.4% below the national median in the available dataset (a difference of $550).

Top skills

  1. 1.SpeakingImportance 3.9
  2. 2.Active ListeningImportance 3.8
  3. 3.Service OrientationImportance 3.6
  4. 4.Reading ComprehensionImportance 3.1
  5. 5.Critical ThinkingImportance 3.1
  6. 6.Social PerceptivenessImportance 3.1
  7. 7.WritingImportance 3.0
  8. 8.CoordinationImportance 3.0
  9. 9.MonitoringImportance 2.9
  10. 10.Time ManagementImportance 2.9
  11. 11.Active LearningImportance 2.8
  12. 12.Complex Problem SolvingImportance 2.8

Career information

Education and experience

Typical education
High School Diploma or the equivalent (such as a GED)
Experience
Over 1 year, up to and including 2 years
Job zone
2

Technology used

  • 3M Post-it App
  • Alpha Software Alpha Five
  • Appointment scheduling software
  • Automated information system software
  • Billing software
  • Blackbaud The Raiser's Edge
  • Bookkeeping software
  • Claim processing system software
  • Corel WordPerfect Office Suite
  • Data entry software
  • Database software
  • Electronic calendar management software
  • Electronic health record EHR software
  • Email software
  • FileMaker Pro

Common tasks

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Related careers

Occupations recorded as related in the dataset. A relationship does not imply a guaranteed transition.

Receptionists and Information Clerks salary in other locations

Other occupations in Rockford, IL