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Telemarketers Salary in Cleveland, OH

In the 2025 U.S. Bureau of Labor Statistics, OEWS dataset, Telemarketers in Cleveland, OH have a median annual salary of $36,710, with 360 recorded jobs in this area. Recorded earnings range from $24,650 at the 10th percentile to $42,970 at the 90th percentile.

Source: U.S. Bureau of Labor Statistics, OEWS · Data year: 2025 · Last updated: 2026-09-22

Salary overview

Median annual salary

$36,710

Data year: 2025

Hourly median

$17.65

Employment

360

Source

U.S. Bureau of Labor Statistics, OEWS

Salary distribution

$24,650
10th
$30,540
25th
$36,710
Median
$37,050
75th
$42,970
90th

Local compared with national

Cleveland, OH

$36,710

Median annual · 2025

United States

$35,450

Median annual · 2025

The Cleveland, OH median is 3.6% above the national median in the available dataset (a difference of $1,260).

Top skills

  1. 1.SpeakingImportance 4.1
  2. 2.PersuasionImportance 4.1
  3. 3.Active ListeningImportance 4.0
  4. 4.Service OrientationImportance 3.5
  5. 5.Reading ComprehensionImportance 3.3
  6. 6.Social PerceptivenessImportance 3.3
  7. 7.Critical ThinkingImportance 3.0
  8. 8.NegotiationImportance 3.0
  9. 9.WritingImportance 2.5
  10. 10.CoordinationImportance 2.5
  11. 11.Complex Problem SolvingImportance 2.4
  12. 12.Judgment and Decision MakingImportance 2.4

Career information

Education and experience

Typical education
High School Diploma or the equivalent (such as a GED)
Experience
None
Job zone
2

Technology used

  • Acarda Sales Technologies Acarda Outbound
  • Automatic call distribution software
  • Database Systems Corp Telemation
  • Microsoft Dynamics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Remote access call center software
  • Salesforce software
  • Softphone software
  • Zoom

Common tasks

  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Explain products or services and prices, and answer questions from customers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Maintain records of contacts, accounts, and orders.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
  • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

Related careers

Occupations recorded as related in the dataset. A relationship does not imply a guaranteed transition.

Telemarketers salary in other locations

Other occupations in Cleveland, OH