Postmasters and Mail Superintendents Career, Salary and Skills
Postmasters and Mail Superintendents have a BLS-reported national median annual wage of $96,660 based on the 2025 OEWS dataset, with reported national employment of 13,810. Wage data is published for 109 locations.
Occupation description
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
O*NET code
11-9131.00
Job zone
2
Typical education
High School Diploma or the equivalent (such as a GED)
Experience
None
National salary and employment
Median annual
$96,660
Hourly median
$46.47
Employment
13,810
Data year
2025
National salary distribution
Top skills
| Skill | Importance | Level |
|---|---|---|
| Speaking | 4.00 | 4.00 |
| Coordination | 4.00 | 3.50 |
| Time Management | 4.00 | 3.88 |
| Active Listening | 4.00 | 3.38 |
| Reading Comprehension | 4.00 | 3.88 |
| Social Perceptiveness | 4.00 | 3.50 |
| Management of Personnel Resources | 3.88 | 3.50 |
| Critical Thinking | 3.75 | 3.88 |
| Monitoring | 3.75 | 3.62 |
| Negotiation | 3.62 | 3.25 |
Typical tasks
- Negotiate labor disputes.
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Resolve customer complaints.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Technology
- Collection Point Management System CPMS
- eBuy
- Email software
- Facility database software
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Windows
- Microsoft Word
- Payroll software
- Personnel management software
- Personnel scheduling software
- Postal boundary mapping software
Postmasters and Mail Superintendents salary by location
Areas with the highest reported employment for this occupation.
- Postmasters and Mail Superintendents Salary in NYMedian $97,640 · Employment 830
- Postmasters and Mail Superintendents Salary in TXMedian $97,550 · Employment 820
- Postmasters and Mail Superintendents Salary in CAMedian $101,150 · Employment 800
- Postmasters and Mail Superintendents Salary in PAMedian $97,530 · Employment 800
- Postmasters and Mail Superintendents Salary in New York, NYMedian $101,150 · Employment 550
- Postmasters and Mail Superintendents Salary in ILMedian $94,970 · Employment 510
- Postmasters and Mail Superintendents Salary in OHMedian $97,680 · Employment 510
- Postmasters and Mail Superintendents Salary in NCMedian $96,410 · Employment 480
- Postmasters and Mail Superintendents Salary in MIMedian $97,790 · Employment 450
- Postmasters and Mail Superintendents Salary in NJMedian $101,100 · Employment 440
- Postmasters and Mail Superintendents Salary in VAMedian $94,790 · Employment 370
- Postmasters and Mail Superintendents Salary in FLMedian $102,880 · Employment 350
Related careers
- Office Clerks, GeneralNational median $45,010
- Customer Service RepresentativesNational median $44,770
- Management AnalystsNational median $101,860
- Mail Clerks and Mail Machine Operators, Except Postal ServiceNational median $39,280
- Postal Service Mail CarriersNational median $60,550
- Order ClerksNational median $46,170
- LogisticiansNational median $82,320
- Production, Planning, and Expediting ClerksNational median $59,650
Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.