Postmasters and Mail Superintendents — Tasks

Task statements

• Negotiate labor disputes.
• Monitor employees' work schedules and attendance for payroll purposes.
• Organize and supervise activities, such as the processing of incoming and outgoing mail.
• Resolve customer complaints.
• Prepare employee work schedules.
• Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
• Hire and train employees, and evaluate their performance.
• Prepare and submit detailed and summary reports of post office activities to designated supervisors.
• Select and train postmasters and managers of associate postal units.
• Inform the public of available services, and of postal laws and regulations.
• Issue and cash money orders.
• Collect rents for post office boxes.
• Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.