CDCareer Decision

Reservation and Transportation Ticket Agents and Travel Clerks Career, Salary and Skills

Reservation and Transportation Ticket Agents and Travel Clerks have a BLS-reported national median annual wage of $44,390 based on the 2025 OEWS dataset, with reported national employment of 118,710. Wage data is published for 173 locations.

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Occupation description

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

O*NET code

43-4181.00

Job zone

2

Typical education

High School Diploma or the equivalent (such as a GED)

Experience

None

National salary and employment

Median annual

$44,390

Hourly median

$21.34

Employment

118,710

Data year

2025

National salary distribution

$32,140
10th
$37,850
25th
$44,390
Median
$59,640
75th
$78,150
90th

Top skills

SkillImportanceLevel
Active Listening4.004.00
Service Orientation4.003.75
Speaking4.003.25
Social Perceptiveness3.623.12
Reading Comprehension3.503.12
Critical Thinking3.383.62
Persuasion3.253.00
Coordination3.123.00
Writing3.123.00
Judgment and Decision Making3.123.00
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Typical tasks

  • Confer with customers to determine their service requirements and travel preferences.
  • Prepare customer invoices and accept payment.
  • Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
  • Promote particular destinations, tour packages, and other travel services.
  • Keep information facilities clean during operation.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
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Technology

  • Amadeus Altea Reservation
  • Computer reservation system CRS software
  • Corel WordPerfect Office Suite
  • Delphi Technology
  • Email software
  • Galileo 360 Fares
  • GuestServe
  • MICROS Systems MICROS 9700 HMS
  • MICROS Systems OPERA Property Management System PMS
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
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Reservation and Transportation Ticket Agents and Travel Clerks salary by location

Areas with the highest reported employment for this occupation.

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Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.