Social and Community Service Managers Career, Salary and Skills
Social and Community Service Managers have a BLS-reported national median annual wage of $80,390 based on the 2025 OEWS dataset, with reported national employment of 209,330. Wage data is published for 437 locations.
Occupation description
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
O*NET code
11-9151.00
Job zone
4
Typical education
Bachelor's Degree
Experience
Over 4 years, up to and including 6 years
National salary and employment
Median annual
$80,390
Hourly median
$38.65
Employment
209,330
Data year
2025
National salary distribution
Top skills
| Skill | Importance | Level |
|---|---|---|
| Social Perceptiveness | 4.00 | 4.62 |
| Service Orientation | 4.00 | 4.00 |
| Judgment and Decision Making | 3.88 | 4.12 |
| Monitoring | 3.88 | 4.00 |
| Active Learning | 3.88 | 3.88 |
| Critical Thinking | 3.88 | 4.12 |
| Coordination | 3.88 | 4.00 |
| Active Listening | 3.88 | 4.25 |
| Complex Problem Solving | 3.88 | 4.12 |
| Time Management | 3.88 | 4.00 |
Typical tasks
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Recruit, interview, and hire or sign up volunteers and staff.
Technology
- Blackbaud The Raiser's Edge
- Client information databases
- Corel QuattroPro
- Corel WordPerfect Office Suite
- FileMaker Pro
- Financial accounting software
- Healthcare common procedure coding system HCPCS
- IBM Lotus 1-2-3
- Microsoft Access
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
Social and Community Service Managers salary by location
Areas with the highest reported employment for this occupation.
- Social and Community Service Managers Salary in CAMedian $83,210 · Employment 33,510
- Social and Community Service Managers Salary in NYMedian $95,980 · Employment 19,340
- Social and Community Service Managers Salary in New York, NYMedian $100,570 · Employment 16,090
- Social and Community Service Managers Salary in TXMedian $76,520 · Employment 13,460
- Social and Community Service Managers Salary in Los Angeles, CAMedian $87,100 · Employment 12,400
- Social and Community Service Managers Salary in PAMedian $75,280 · Employment 10,220
- Social and Community Service Managers Salary in MAMedian $81,380 · Employment 8,800
- Social and Community Service Managers Salary in FLMedian $76,050 · Employment 8,600
- Social and Community Service Managers Salary in ILMedian $78,380 · Employment 7,520
- Social and Community Service Managers Salary in MIMedian $85,500 · Employment 6,320
- Social and Community Service Managers Salary in Boston, MAMedian $85,430 · Employment 5,730
- Social and Community Service Managers Salary in NJMedian $95,290 · Employment 5,530
Related careers
- Education Administrators, PostsecondaryNational median $104,590
- Education Administrators, Kindergarten through SecondaryNational median $105,870
- Residential AdvisorsNational median $42,240
- Chief ExecutivesNational median $213,990
- Mental Health CounselorsNational median not published
- First-Line Supervisors of Personal Service WorkersNational median $48,590
- Eligibility Interviewers, Government ProgramsNational median $54,210
- Management AnalystsNational median $101,860
Career and skills data: O*NET 31.0 (onetcenter.org). Salary and employment data: U.S. Bureau of Labor Statistics OEWS, 2025 (bls.gov/oes). Figures are published survey estimates, not real-time market data.