First-Line Supervisors of Office and Administrative Support Workers Salary in Boston, MA

In the 2025 U.S. Bureau of Labor Statistics, OEWS dataset, First-Line Supervisors of Office and Administrative Support Workers in Boston, MA have a median annual salary of $77,990, with 25,630 recorded jobs in this area. Recorded earnings range from $52,290 at the 10th percentile to $112,060 at the 90th percentile.

Source: U.S. Bureau of Labor Statistics, OEWS · Data year: 2025 · Last updated: 2026-09-22

Salary overview

Median annual salary

$77,990

Data year: 2025

Hourly median

$37.50

Employment

25,630

Source

U.S. Bureau of Labor Statistics, OEWS

Salary distribution

$52,290
10th
$63,380
25th
$77,990
Median
$96,820
75th
$112,060
90th

Local compared with national

Boston, MA

$77,990

Median annual · 2025

United States

$69,500

Median annual · 2025

The Boston, MA median is 12.2% above the national median in the available dataset (a difference of $8,490).

Top skills

  1. 1.Reading ComprehensionImportance 4.0
  2. 2.Active ListeningImportance 4.0
  3. 3.SpeakingImportance 4.0
  4. 4.MonitoringImportance 4.0
  5. 5.Social PerceptivenessImportance 4.0
  6. 6.CoordinationImportance 4.0
  7. 7.Critical ThinkingImportance 3.9
  8. 8.WritingImportance 3.8
  9. 9.Active LearningImportance 3.8
  10. 10.InstructingImportance 3.8
  11. 11.Judgment and Decision MakingImportance 3.8
  12. 12.Time ManagementImportance 3.8

Career information

Education and experience

Typical education
Bachelor's Degree
Experience
Over 4 years, up to and including 6 years
Job zone
3

Technology used

  • Adobe Acrobat
  • ADP Workforce Now
  • Apple macOS
  • Blackbaud The Raiser's Edge
  • Blackboard software
  • Bookkeeping software
  • Citrix cloud computing software
  • Contract management software
  • Data entry software
  • Database software
  • Delphi Technology
  • Document management system software
  • Dropbox
  • Evernote
  • Facebook

Common tasks

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Recruit, interview, and select employees.
  • Interpret and communicate work procedures and company policies to staff.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.

Related careers

Occupations recorded as related in the dataset. A relationship does not imply a guaranteed transition.

First-Line Supervisors of Office and Administrative Support Workers salary in other locations

Other occupations in Boston, MA